A license is an authorization or a permit that providers may be required to have in order to operate or deliver certain services on behalf of an organization. The licenses may be issued by the organization or by third parties such as a foster care licensing board or contractor license board.
A license can cover one or more of a provider's services and is valid for a specified period of time. To be valid, a license must be approved by a resource manager. Even if the resource manager initially rejects the license, it can later be approved. When a license is due for renewal, the resource manager can choose to renew it, or alternatively enter a non-compliance reason, such as 'Safety issues identified' or 'Background check failed'.
The approval of a license may be dependent on the completion of certain training by the provider. If training requirements are specified for a license, then all training marked as required must be completed or waived for all active provider members. If this isn't the case, the resource manager will be warned before the license can be approved.
A provider license can be suspended at the discretion of the resource manager. For example, the resource manager receives a complaint about a foster care provider. The complaint states that the provider is breaching safety rules. The resource manager looks into the claims and suspends the provider's foster care license.