A certification allows an authorized body to recognize a person as meeting pre-determined requirements or criteria which enable them to perform their job. Maintaining certifications for provider members allows an organization to ensure that people involved in the provision of services are equipped to provide a sufficient level of care for the organization's clients.
Certification types can be configured in CPM by an administrator, including the validity period and the details of any credits required to achieve the certification. A certification can be issued either by the organization itself or by a third party issuing body.
Once created, the certification can then be added to provider member records by the resource manager. If a certification for a provider member is to be renewed after expiry, the certification must be modified to reflect the new validity period. Alternatively, the expired certification can be deleted and a new certification can be added.