Outreach

The business object contains the configuration data for outreach campaigns. Outreach campaigns allow agencies to define targeted campaigns which can be displayed in the citizen account. The campaigns are based on information that the agency knows about the citizen. For example, if the citizen is unemployed and has a child of school going age, information on child care can be displayed, which will assist the citizen when they find work. The configuration data that is contained within this business object is stored on the following entities: