A motivation allows a customer to define their own processes and make them easily available from the citizen account, for example, Apply for Healthcare. A motivation consists of an IEG script, an associated data store schema, a data rule set and a display rule set. The script is used to define a set of questions that is displayed to a citizen when a motivation is initiated. A data store schema is used to store the answers provided by a citizen in the script. The data and display rule set are used to process and display the results. The results of running a motivation are displayed on a configurable results page. Configuration options include how to define how results are categorized, the available actions for particular results and a household member tool tip to represent the status of a person per program.
For more information on configuring a motivation and the results page see the Cúram Universal Access Configuration Guide.