Screening for Potential Client Eligibility

Eligibility screening is used to determine a citizen's potential eligibility to receive a particular program or programs. It consists of a script to collect data and an eligibility screening rule set to determine the citizen's potential eligibility for one or more programs.

The eligibility screening rules are executed upon completion of the screening script and the results are displayed on the Am I Eligible page.

The eligibility screening rules are only executed for programs associated with the screening.

The eligibility screening results page is divided into two lists; programs for which the citizen may be eligible and programs for which eligibility could not be determined. The CER rules can be designed to provide detailed explanatory text to help the citizen understand the decisions regarding potential eligibility.

The text displayed in the Am I Eligible page header may be configured for each different type of screening to present a message that is relevant to the screening that has been undertaken by the citizen.

Clicking on the Next button opens the Your Next Step page. This page is divided into three sections; programs that can be applied for online, programs that can be applied for by opening and printing an application form, and programs that can be applied for by calling into a local office. The header text of the Your Next Step page can also be configured for a screening.