What is the Intelligent Operations Center?

The Intelligent Operations Center for Smarter Cities provides an executive dashboard to help city leaders gain insight into all aspects of the city. The executive dashboard spans agencies and enables drill-down capability into each underlying agency such as emergency management, public safety, social services, transportation, or water. Intelligent Operations Center allows city leaders to:

• Leverage information across all city agencies and departments to make smarter decisions
• Anticipate problems to minimize the impact of disruptions to city services and operations
• Coordinate cross-agency resources to respond to issues rapidly and effectively

Intelligent Operations Center is designed to:

• Monitor agency and citywide operations
• Involve citizens and businesses in incident reporting and resolution
• Gather and analyze citizen feedback using social media
• Manage a broad range of government and commercial operations
• Deploy rapidly with minimal IT resources

More information can be found on the Intelligent Operations Center product web site - see Appendix for details.