Identify the rules that govern the objectives for each case

You must analyze which objective instances are required for each case. Typically the creation of objectives falls into one of these patterns:

• Single Objective

  For a given objective type, there is always exactly one objective instance for the case; and/or

• Multiple Objective

  For a given objective type, there is one objective instance for each member of the case who meets certain criteria.

For example, a product aimed at a household with children might always deliver exactly one "basic household allowance" objective to the overall household, but also deliver a "child allowance" objective to each child. Thus a household with 3 children would be have 4 objectives created - one for the household and one for each child. A household with no children would have only a "basic household allowance" objective created.

Note that the Engine does not impose these single/multiple objective patterns; the creation of objectives can be as complex as your business requirements dictate.