Introduction

The Engine calculates and stores different types of determination results at various points of the case lifecycle. This section describes how a case worker user can navigate the determinations using the screens included with the Engine.

The Engine supports these types of determination:

• Manual eligibility check determinations;
• Snapshot determinations; and
• Assessment determinations.

Once the Engine displays a determination, then the case worker can drill into details of the determination. The different types of details shown in the determination are described in later chapters:

• Eligibility/entitlement calculation results

  See How It Looks;

• Key decision factors

  See How It Looks; and

• Decision details

  See How It Looks.