When will a Net Zero Correction case be created?

Net zero payment corrections are created when the overpaid components and underpaid components included in a reassessment cancel each other out. Since the creation of a net zero payment correction case is only possible when the Payment Correction product is used, the value of the 'Use Rolled Up Reassessment Products' setting must be 'NO'.

Net zero payment correction cases will not be of great interest to a case worker, but they facilitate fund management and accurate account management.

With this in mind, net zero payment correction cases are automatically created, approved, activated, and the financials generated without the intervention of a user.