Depending on the value of the 'Use Rolled Up Reassessment Products' setting, either a payment correction case or an underpayment case may be created to deliver the underpayment correction. Alternatively, in some situations it is possible for the underpayment correction to be delivered on the original benefit case. The following configuration settings also affect the behaviour:
This setting works in conjunction with the 'Use Rolled Up Reassessment Products' setting mentioned above and can be configured in two ways. The first option allows an administrator to specify that a separate case should be automatically created when an underpayment correction is detected. This will be either an underpayment case or a payment correction case depending on the value that is specified for the 'Use Rolled Up Reassessment Products' setting. Once the case is created, a user must manually approve, activate, and generate the benefit financials required to issue the underpayment.
The second option instructs the system not to automatically create a separate case to correct the underpayment. Instead, an underpayment financial component should be created on the original benefit case to deliver the underpayment.
This application property determines whether a check is performed by the system to establish the existence of outstanding liabilities for a client when an underpayment correction has been detected. The default value of this property is 'YES', meaning that a separate case will always be created to deliver the underpayment when an outstanding liability exists for this client.
This application property determines whether a check is performed by the system to establish whether the nominee on the original benefit case, currently assigned the underpaid component, is the same as the underpaid nominee. The default value of this property is 'YES', meaning that a separate case will always be created to deliver the underpayment when the nominee currently assigned the component is not the nominee underpaid.
This is not a configuration option, rather it is a check that is carried out internally by the financial scheduler. If the underpayment correction is for a period that has been paid, but the payment was cancelled and invalidated, then a separate case will always be created to deliver the underpayment.