Introduction

This chapter provides an overview of the available configuration options for case evidence and rules. Case evidence and rules are used to determine client eligibility and entitlement for the agency's products. Evidence is configured in administration as dynamic evidence types. Once configured, evidence types are associated with case types so that they can be captured at the case level. Evidence types are then linked to rules and rules are assigned to products to enable the system to determine client eligibility and entitlement. This chapter also provides an overview of the available configuration options for the EvidenceFlow view.