Configuring Payment Corrections

Payment corrections are configured in order to correct over or underpayments detected on case reassessment. A payment correction product is used to bill participants who have been overpaid or pay participants who have been underpaid. Unlike benefit and liability products that can be created in the administration application using the product wizard, the payment correction product is a pre-configured product provided specifically for use in over and underpayment processing that can only be maintained through the administration application in order to meet the underpayment and overpayment processing needs of the agency.

The configuration options that are available for the payment correction product are modeled on standard configuration options available for the benefit and liability product types. These options include all of the settings required to enable the payment correction case to serve as either an underpayment case or overpayment case such as the financial settings described in Configuring Financial Processing for Products , as well as the settings that are described in Configuring Common Case Information that are applicable to multiple case types such as the case name, home page, and date settings.

An administrator can also restrict access on payment correction cases using the product security described in Product Access Security Settings , configure approval checks, delivery patterns, milestones, and time constraints, and associate deductions to the payment correction product for use when the payment correction case represents an underpayment.