A manual payment is a payment to a case nominee that is issued outside of the system, i.e., when the system is off-line. If for any reason the system is unavailable, and a payment is issued to a person, then information regarding that manual payment can be captured on the system.
Capturing the manual payment calls processes that recreate all the elements of a payment including the payment instrument, the payment instruction, the rolled up instruction line items, and any relevant deduction/tax instruction line items.
After creating the financial elements of the manual payment, the system then processes the payment due so that the payment is not paid out a second time. The system then compares the amount of the manual payment to the amount of the processed payment and creates an over or under payment to rectify the difference. A notification task is also sent to the case owner notifying him or her that an over or under payment has occurred.