An application can be submitted via a number of channels. Applications are submitted once the plan selection and enrollment process is completed in the plan management system. Alternatively, submission also occurs when the individual chooses to submit the application from the HCR eligibility results page. Case worker can complete and submit an application on behalf of a citizen. In each of these circumstances, the submitted application is processed in exactly the same manner, invoking the Intake process so that an application case is created to represent the point-in-time application, and handle the ongoing interactions between the applicant and the agency, through integrated cases and product delivery cases. The intake process is explained in more detail in the 'Working with Client Applications' chapter.
The e-signature of the application filer can be recorded. The e-signature page has sections which capture the acceptance of the application filer for cooperation on medical support information collection, eligibility renewals, change in circumstances reporting, and attestation that the information provided is true. These pages are displayed when the user selects to submit the application.