Change of Circumstance Processing

Change of circumstance processing supports the application of changes which impact household composition for existing product deliveries. Change of circumstance processing is implemented for Cash Assistance, Food Assistance, Medical Assistance, and CHIP. This processing supports the following common changes of circumstance which can occur within these programs, for example:

Change of circumstance processing is initiated on 'apply changes' when specific evidence that causes the household composition to change is modified and there are existing product deliveries on the integrated case. This processing determines the impact of the evidence change for programs that are not closed that currently exist on the integrated case. Change of circumstance processing executes an eligibility check at the integrated case with the exception of application-specific rules and period of ineligibility processing.

The following processing occurs:

  1. The caseworker records evidence updates which are defined as impacting household composition.
  2. The caseworker selects to 'Apply Changes' to activate the evidence.
  3. The system triggers the change of circumstance processing.
  4. System-determined eligibility results display on the integrated case under the eligibility checks tab.
  5. The caseworker has the ability to manually action results from the eligibility checks tab, apply updates to existing product deliveries, or authorize a new product delivery.
  6. Specified changes such as the addition of a mandatory member(s) only, change of head of household, or end dated household members are applied automatically by the system.
  7. Once the caseworker or the system applies updates to existing product deliveries, the decisions are then updated on the product delivery. The display rules show any changes to unit composition or other areas if impacted.
  8. The group members are updated to reflect any changes within the member group, assistance group, and financial group.