The work referral process starts with the eligibility worker. The eligibility worker runs the check eligibility process on the integrated case where rules determine the clients that need to work register using the work eligible status. The eligibility worker is able to search for a convenient outcomes agency office near a client's home by geographic location.
Note: Geocode functionality must be enabled in order for Assessment and Tracking referrals to work. Geocoding supports the capture and storing of longitude and latitude details for a participant address. Recording of this detail allows implementation of mapping features such as Google Maps. In Assessment and Tracking, the geocode details are used to help choose an office located in close proximity to the client. Geocode functionality is enabled as part of application administration using an application property.
The outcome worker is automatically notified when there is a
change in work eligible status. The outcome worker has the ability to
create advisements to the eligibility worker so that the eligibility
worker can be kept informed of the client's status at all times. So that
the eligibility worker can process denials for non-registration by the
client, this worker is automatically notified when a client fails to
register by the deadline.