The Social Enterprise Folder (SEF) is a type of case used to present a view of client and case information from multiple agencies and systems. The SEF is a central hub for accessing information about multiple clients (such as family members) and their cases. It is integrated with the Cúram Case and Participant Index (CPI) to facilitate display of information from multiple disparate systems and agencies. Agency workers and multidisciplinary team members can use a SEF to securely share information and work together in order to achieve positive outcomes for clients and their families. Rather than having to access many systems across various agencies to gain a complete understanding of a family's case history, the SEF displays this information in one central location.
There are two views onto a SEF; the agency worker view and the non-agency multidisciplinary team member view. The agency worker view presents a rich suite of functionality to enable internal agency employees (possibly from multiple agencies) to collaborate on the delivery of programs to one or more common clients. The non-agency multidisciplinary team member view, whilst providing only the functionality appropriate to a user who is not an agency employee, enables a member of a multidisciplinary team to participate collaboratively with agency workers to ensure that the most effective programs are delivered to clients. The non-agency multidisciplinary team members access the SEF via the MDT Portal.
SEFs have a very straightforward lifecycle. They have a status of Open from their creation date until the date on which they are closed. A Closed SEF can be reopened, changing the status from Closed back to Open. A status history is maintained displaying the start and end date of the changing statuses.