What Impact Do Product Changes Have on Existing Cases?

Changes to product configurations, rules, rates, and rule object propagators can impact a large number of cases. It makes sense to think about how this information is secured, particularly which users have the ability to make changes to aspects of the product that can have a large amount of impact.

Product security can be used to secure the ability to maintain product configurations: a product security identifier can be added for product maintain rights such that only users with that security identifier assigned to their user role will be able to reconfigure that product.

The accessing of evidence at the integrated case or product level is governed by product security. Evidence maintained at the product level is governed by the product security settings on that product. For evidence maintained at the integrated case level, the evidence may apply to one or more products. The security for each of these products is looked up and the most liberal product security settings apply.