Introduction

Products can be complex. Their requirements may come from complex legislation and/or policy documents. The explanations available to case workers may need to be very detailed.

Over time, products can become even more complex, as legislation and/or policy is changed.

The Engine supports a rich set of features that allow the implementation of even the most complex of products; however, when starting off the implementation of your product, the complexity of your product combined with the richness of the Engine's features can together be quite daunting.

This chapter offers some advice on how to get started with your product's initial implementation, and describes the options available when your implemented product is required to evolve in the future.