Clients can be removed from an application case before any programs
have been authorized. For example, if the client submitted an application
online, with some additional household members listed in error, the worker
can remove the household members if informed by the client that they are
no longer valid, for example, if they were added in error to the
application. Removing a client from an application case ends the client's
associated case participant record. Clients who have been removed from the
application case are listed in the Previous Clients list on the
application case.
Note: Removing a client from an application case does not
automatically remove the evidence associated with the client on the
application case. The worker must manually remove or update any evidence
records that are no longer relevant to the application case based on the
removal of the client.