Introduction

The most important part of achieving positive outcomes for clients is to identify the best course of action to meet their needs. Return to Work Outcome Management provides the tools to address these needs by allowing for the identification, scheduling, and maintenance of appropriate activities to achieve client goals and objectives.

Based on Self-Sufficiency assessment information, an outcome worker develops the outcome plan for the client. An outcome worker can select activities recommended by the system. Plans must be understood by the client with tasks and responsibilities clearly identified. Clients are asked to participate in the planning process and sign-off on the plan. Outcome plans are monitored and updated on a regular basis and may be changed when circumstances change.