The My Applications tab lists existing applications that are either in progress (not yet submitted to the agency) or awaiting disposition (submitted to the agency but the agency has not reached a decision yet). This is the same page as the Current Applications pages described earlier in Starting the Application Process. The only difference is that accessing this page from the citizen account means that the citizen has been authenticated by the agency as described in Creating an Account and Logging In and now has access to other information within the citizen account as well as application information. The citizen is presented with several options depending on the state of a particular application. The citizen may choose to resume or delete an incomplete application, withdraw an application that has been submitted or start a new application. Starting a new application from the citizen account follows the same process as described earlier - the system will pre-populate the IEG script with information stored in a citizens evidence. This prevents a citizen from having to re-enter information that the agency already knows about them. A system property is provided which dictates if the IEG script is pre-populated.