The screening process is initiated when the citizen selects Find Government and Community Help on the UA home page and choosing Check If You are Eligible for Government Benefits. The agency can configure the system to specify whether, before screening, the citizen can choose to be authenticated or not. If authentication is enabled, it means that the citizen may choose to be authenticated before proceeding with screening. If authentication is disabled the citizen will be taken through the screening process without being asked to log in or create an account.
Choosing to create a new account will bring the citizen to an account creation screen. Upon successful creation of the account, the citizen is automatically logged in to the system and the screening process proceeds.
If the citizen elects to log in, upon successful log in, the system will check if the citizen has an existing saved screening. If the citizen has a saved screening a page is displayed listing the screening that the citizen previously saved. The citizen can choose to start a new screening or resume the saved screening.
In order to continue with the screening process a screening must be selected. Depending on how the system is configured, the citizen can manually select the screening or the system will automatically select the screening. The system will automatically select the screening if only a single screening has been defined. However, if more than one screening has been defined, the citizen must select the screening that they wish to undertake.
This screen lists and describes each of the screenings that are available on the system. UA allows screenings to be grouped together into categories, e.g. Health & Human Services, Unemployment Services etc. Screenings are presented to the citizen in these categories in order to make it easier to find the required item. The screenings, and their categorization, are defined in the UA administration.
An individual screening may allow a citizen to screen for one or more programs. Typically a citizen will be asked to select the programs for which they would like to be screened. However, there are three situations when the citizen will not be asked to select programs:
Once the citizen has selected the screening and the programs for which they would like to be screened. The system invokes the associated IEG script allowing the citizen to start the selected screening.
For more information on configuring screening see the Cúram Universal Access Configuration Guide.