File Description
Contains the callback routine, TNM_PerformWorkForCallback that processes all TNM messages in the Tivoli Service Desk server. Also contains most of the necessary support functions.
File Structure Notes
All TNM-specific string constants are defined in n_msgs.df and n_labels.df in the TNM directory. All TNM-specific constants (including the messages processed by TNM_PerformWorkForCallback) and global variables are defined in n_gconst.kb in the TNM directory.
Procedures
TNM_PerformWorkForCallback
Functions
Events
None
File Description
This KB handles all incoming network events to the Dispatcher.
File Structure Notes
Procedures
ESNetStop
Functions
None
Events
None
File Description
Procedures
Functions
Events
None
File Description
This knowledgebase exposes structures and functions that represent an n-level hierarchy.
File Structure Notes
Procedures
Functions
Events
None
File Description
This KB allows for configuration of application server settings either for the client (configure which application server to hit) or for the eserver (configure server operational settings).
File Structure Notes
Procedures
Functions
None
Events
None
File Description
Language file for the application server.
File Structure Notes
Procedures
None
Functions
None
Events
None
File Description
Executes a command line, waits for output, and sends the output to the application server.
File Structure Notes
Procedures
DoTivoliCLICommand
Functions
None
Events
Dialog Forms Called
tivcli.dfc[tivcli]
File Description
The remote control facility for the application server.
File Structure Notes
Procedures
Functions
None
Events
None
Dialog Forms Called
servutil.dfc[serv_util]
File Description
Agent ports are ES_AGENT_BASE_PORT + the agent Id ES_AGENT_BASE_PORT which are loaded from the softart.ini file.
File Structure Notes
Procedures
Functions
None
Events
File Description
Contains all 3-tier diagnostic logic.
File Structure Notes
Procedures
Functions
Events
None
File Description
This knowledgebase contains logic for various functions that the agent performs on behalf of the client.
File Structure Notes
Procedures
AS_GetSupportedOrgs
Functions
GetGroupMembers
Events
None
File Description
All callback processing done on the application server filters through this Knowledgebase.
File Structure Notes
Procedures
C_PerformWorkForCallback
TPM_PerformWorkForCallback
Functions
Events
None
File Description
This KB contains the core functionality for the agent processes on the application server.
File Structure Notes
Procedures
ProcessClientRequest
Functions
DoConnectToDatabase
DoInitializeMemory
Events
ES_AgentEvent