Prospect® for Motorola CDMA/EVDO 8.0.7 Interim Fix 2 (8.0.7.2)

Description

Prospect® for Motorola CDMA/EVDO 8.0.7.2 is an Interim Fix for Prospect® for Motorola CDMA/EVDO 8.0.7.


Check you have installed on your system one of the versions required as prerequisite, by running the show_installed command.

This patch introduces the solutions for IZ66463.

 

Readme file for: Prospect® for Motorola CDMA/EVDO 8.0.7 Interim Fix 2 [Server: Build 2]
Product/Component Release: 8.0.7
Update Name: 8.0.7 Interim Fix 2 (8.0.7.2)
Fix ID: 8.0.7-PROSPECT-IF0002
Publication Date: 02 March 2010
Last modified date:  02 March 2010


Contents

Download Location

Upgrade Instructions

Prerequisites

System Backup

Installation Privileges Required

Server Upgrade Procedure

Pre Upgrade Installation Steps

Upgrade Installation Steps

Post-Upgrade Installation Instructions

Un-installation Procedure

Installing the Prospect® Client

Installation Instructions

Client Uninstall Procedure

List of Fixes

Known Issues

Documentation Addendums

elemprotect function

Additional Soft Alarm Message Token

Stopping Database Activity to Enable Upgrade

Partition Maintenance

Dataloading on Multi Instance Installation

Copyright and Trademark Information

Document Change History

 

Download Location

Download Prospect® for Motorola CDMA/EVDO 8.0.7 Interim Fix 2 from the following location:
ftp://ftp.software.ibm.com/software/tivoli_support/patches/patches_8.0.7/8.0.7-PROSPECT-IF0002/ or access the fix from the table below.

Below is a list of components, platforms, and file names that apply to this readme file.

Product/Component Name:

Platform:

File:

Prospect Server

Solaris

8.0.7-PROSPECTMOTODIRECT-IF0002-server.tar.gz

Prospect Client

Windows

8.0.7-PROSPECT-IF0002-client.zip

 

Network Timeouts
If your system has a security policy in place such that a session is disconnected after a lengthy period of apparent inactivity, you should disable it during this upgrade. There is the possibility that an upgrade can take a while to run. Since no user input is required during the most of the upgrade, this can make the upgrade session appear idle. If timeouts are not disabled, the upgrade terminal could be disconnected during the upgrade.

Upgrade Instructions

Prerequisites

·                    Prospect® for Motorola CDMA/EVDO 8.0.7.1 or later[1]

·                    Java SDK 1.5.0_17

·                    Oracle 10g 10.2.0.4

Note: Ensure that you have sufficient file system free space to download, extract and install the patch.

System Backup

Prospect® for Motorola CDMA/EVDO 8.0.7 Interim Fix 2 from cannot be uninstalled. Back up the Prospect® for Motorola CDMA/EVDO system, including the Oracle schema, before upgrading.

Installation Privileges Required

 

Privilege

Required

Oracle flexpm user DBA role

No

Root privilege required

No

Oracle sys user password set to default (change_on_install)

No

UNIX flexpm account is part of dba group

Yes

 

Server Upgrade Procedure

This interim fix is installed via the wminstall command, which is run from the installation CD.

 

Note: By default, during a product upgrade, wminstall performs the ps-mgr stop all command, which allows all currently running reports, maintenance jobs, loader jobs to complete before shutting down. To shorten the amount of time that the Prospect® for Motorola CDMA/EVDO server is down for an upgrade, you can specify for wminstall to perform the ps-mgr halt command instead, which forces the middleware to shut down immediately, and causes any currently-running reports, maintenance jobs, and loader jobs to fail. In this case, the user is responsible for ensuring the correct termination of processes and the release of shared resources.

To request that only a “halt” is performed, move the spec.xml file to a local directory and change the following statement in the spec.xml file, which is currently set to “stop all”:

<PRE_INSTALL language="java">middleware_down_up -e</PRE_INSTALL>

to the following:

<PRE_INSTALL language="java">middleware_down_up -h</PRE_INSTALL>

In either case, the upgrade process automatically restarts the product.

Pre Upgrade Installation Steps 

Download JBoss 4.0.5-GA

Version 4.0.5-GA of JBoss is a prerequisite for Prospect® for Motorola CDMA/EVDO. You must download the JBoss installation zip file (but do not extract the files). You need to know the directory name where the JBoss zip file is located.

Disable server access in Prospect® Web

If the Prospect® for Motorola CDMA/EVDO Instance is accessed via prospect web disable access to its remote datasource in Prospect® for Motorola CDMA/EVDO Web using the Prospect® for Motorola CDMA/EVDO Web Admin Tool.

Stop Any Database Activity to Enable Upgrade

The upgrade may abort due to database activity, i.e., open Oracle sessions other than the upgrade session. This is normal intended behaviour and will leave the system in a consistent pre-upgrade state. Partition Maintenance jobs will give rise to this. Stopping Database Activity to Enable Upgrade. 7 describes how to deal with Database Activity prior to an upgrade.

Upgrade Installation Steps 

1.       Log on as user flexpm

2.       More your .profile and cut and paste the following line

[flexpm] $ FLEXPM_HOME=`pwd` PORT_GROUP='' DB_CONNECT='' . ./.profile

 

3.       Create a temporary directory under $FLEXPM_HOME and copy the server tarball to this location

[flexpm] $ mkdir $FLEXPM_HOME/tmp

[flexpm] $ cp 8.0.7-PROSPECTMOTODIRECT-IF0002-server.tar.gz  $FLEXPM_HOME/tmp

[flexpm] $ cd $FLEXPM_HOME/tmp

 

4.       Untar the server tarball

[flexpm] $ gunzip 8.0.7-PROSPECTMOTODIRECT-IF0002-server.tar.gz

[flexpm] $ gtar -xvpf 8.0.7-PROSPECTMOTODIRECT-IF0002-server.tar

 

5.       Run the upgrade command

[flexpm] $ ./wminstall -j <JBOSS_ZIP_DIR>

 

Note: It is strongly recommended to run the previous command with the –preview option before performing installation to identify potential problems.

 

[flexpm] $ ./wminstall -j <JBOSS_ZIP_DIR> -preview

 

The installation of the upgrade might take a while to complete, the log file (with filename like <YYYY>__<MM>__<DD>__<HH>__<MM>__<SS>) under /tmp or /var/tmp can be viewed from another console during the installation for the installation progress.

Note: When upgrading Prospect® for Motorola CDMA/EVDO, the installation will use the spec.xml file in the same directory as wminstall. Specify the option -spec spec.xml if you changed it (for example to halt only Prospect server before performing installation)

Note: It is also possible to fully automate the upgrade using the -r <responseFile.txt> option. Please see Appendix A of the Installation Guide for further details on the use of this file.

 

6.       Examine the Logs

After wminstall has completed, please examine the detail.log under the directory of $FLEXPM_HOME/audit/< YYYY>_<MM>_<DD>_<HH>_<MM>_<SS>_<PID> for any error messages.

Post-Upgrade Installation Instructions

Re-source the Profile

Log out and log back in as user flexpm.

Verify That the Middleware is Running

Verify that the middleware started:

[flexpm] $ ps-mgr watch

Enable server access in Prospect® Web

If you disabled access to the Prospect® for Motorola CDMA/EVDO server from Prospect® Web, then use the admin tool to re-enable access to the corresponding data source in Prospect® Web.

Un-installation Procedure

This release cannot be uninstalled. This upgrade involves updates to the database or the metadata, therefore recovery from backup is the only way to reverse the changes made by this release. You must perform a full system backup before installing this patch. If needed, please refer to the "Backing up the Database" section of the Prospect Administration Guide. Please contact IBM customer support if you require further support.

Installing the Prospect® Client

Installation Instructions

1.       Copy 8.0.7-PROSPECT-IF0002-client.zip on your Windows system in a temporary directory.

2.       Unzip 8.0.7-PROSPECT-IF0002-client.zip.

3.       Go to the directory where you unzipped the file and run setup.exe

The installer creates the necessary system and application files, updates the system’s registry, and adds entries to Windows START menu.

Client Uninstall Procedure

To uninstall the Prospect client, use the ADD/REMOVE PROGRAMS component of the Windows Control Panel.

List of Fixes

Fixes included in Prospect® for Motorola CDMA/EVDO 8.0.7.2:

Issue Tracking Number

Released In

Resolved Issue

valnt00097729 / IZ66463

8.0.7.2

SNMP token $DEF_ALARM_ID is not supported in 8.0.7

Known Issues

There are no known issues for Prospect® for Motorola CDMA/EVDO 8.0.7.2.

 

Documentation Addendums

This release contains the following documentation addendums which will be added to the Prospect® for Motorola CDMA/EVDO documentation.

elemprotect function

This new function protects the results of the formula over the network elements involved in a calculation but will not protect these results over time in the way that the Prospect Web protect function does.

 

Note that in classic reporting elemprotect behaves exactly as classic protect function does.

 

Additional Soft Alarm Message Token

The following token may be added to the Additional Text field of a Soft Alarm Template and will be rendered in the Additional Text portion of the soft alarm when generated:

 

Token

Description

$DEF_ALARM_ID

The value contained in the Alarm ID on the Soft Alarm Definition

 

Stopping Database Activity to Enable Upgrade

The upgrade asserts that there are no other active Oracle sessions for the instance being upgraded.

Scenarios that may give rise to this include the following,

 

This appendix describes how to deal with each of these scenarios.

Partition Maintenance

Partition maintenance jobs may cause the upgrade to abort, this is normal. Upgrade may be postponed until partition maintenance is completed or partition maintenance may be stopped and prevented from restarting using the following procedure.

 

Note that this procedure may also stop partition maintenance session on other instances on a multi instance installation.

 

1.       Log on as user flexpm

2.       Using the system administrator password, connect to sqlplus as the sysdba user

[flexpm] $ sqlplus sys/<SYSPASSWD>  as sysdba

 

3.       Run the following SQL,

 

-- Kill off part_maint jobs before upgrade
DECLARE
BEGIN
  FOR indx1 IN (SELECT job
                  FROM user_jobs
                 WHERE what LIKE
'%part_maint.part_session%') LOOP
    dbms_job.remove(indx1.job);
  END LOOP;
  COMMIT;
END;
/

-- Remove any part_maint sessions that may still be running for partition maintenance.
DECLARE lv_session_info VARCHAR2(
100);
lv_sqlstr VARCHAR2(
300);
BEGIN
  FOR indx1 IN (SELECT sid,
                       serial#
                  FROM v$session
                 WHERE module LIKE
'Part%') LOOP
    BEGIN
      lv_session_info :=
'''' || indx1.sid || ',' || indx1.serial# || '''';
      lv_sqlstr       :=
'ALTER SYSTEM KILL SESSION ' || lv_session_info ||
                        
' IMMEDIATE';
      EXECUTE IMMEDIATE lv_sqlstr;
    EXCEPTION
      WHEN OTHERS THEN
        NULL;
    END;
  END LOOP;
  COMMIT;
END;
/

Dataloading on Multi Instance Installation

If there is extensive data loading ongoing in another instance that shares the same database host as the upgrade target instance it is possible that there will be Row exclusive table locks that will cause the upgrade to abort. This is normal behaviour for the upgrade process. The upgrade may be postponed until the data loading has completed or data loading may be suspended in the instances until the upgrade has completed.

 

To suspend data loading in other instances use the following procedure:

 

1.       Log on as user flexpm

2.       Suspend the sentry

[flexpm] $ ps-mgr suspend sn

3.       Run ps-mgr watch and wait for all loaders to finish

[flexpm] $ ps-mgr watch

4.       Proceed with the upgrade.

5.       Resume data loading by resuming the sentry

[flexpm] $ ps-mgr resume sn

 

Copyright and Trademark Information


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The license agreement for this product refers you to this file for details concerning terms and conditions applicable to third party software code included in this product, and for certain notices and other information IBM must provide to you under its license to certain software code. The relevant terms and conditions, notices and other information are provided or referenced below. Please note that any non-English version of the licenses below is unofficial and is provided to you for your convenience only. The English version of the licenses below, provided as part of the English version of this file, is the official version.

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Document Change History

Created/Revised By:

Date of Creation/Update:

Summary of Changes:

David Scott

27 November 2009

Initial Draft

David Scott

08 December 2009

Revised for Drop 2 to QA

David Scott

14 December 2009

Revised for Release

David Scott

02 March 2010

Updated for PMR 40258,370,000








[1] These upgrade instructions refer to Prospect® for Motorola CDMA/EVDO  only. If you are upgrading IBM Prospect®, please refer to the separate readme file which will be shipped with that product.