Prospect® for Motorola CDMA/EVDO 8.0.7
Interim Fix 5
(8.0.7.5)
Description
Prospect®
for Motorola CDMA/EVDO 8.0.7.5
is an Interim Fix for Prospect® for Motorola CDMA/EVDO 8.0.7. It is a cumulative
interim fix and includes all of the content from previous Prospect® for
Motorola CDMA/EVDO 8.0.7
interim fixes.
Check
you have installed on your system one of the versions required as prerequisite,
by running the show_installed command. You should be at least on version 8.0.7.1
before applying this interim fix.
This patch introduces the
solutions for IZ75091, IZ75881, IZ75321, and IZ75776.
In addition this Interim Fix
includes a new feature to Delete Instances from Prospect®. This is documented
in the Prospect® Administration Guide available on the IBM
Tivoli Netcool Information Center.
Readme file for:
Prospect® for Motorola CDMA/EVDO 8.0.7
Interim Fix 5
[Server: Build 2]
Product/Component Release: 8.0.7
Update Name: 8.0.7
Interim Fix 5
(8.0.7.5)
Fix ID: 8.0.7-PROSPECT-IF0005
Publication Date: 18
June 2010
Last Modified Date: 18
June 2010
Contents
Installation
Privileges Required
Pre Upgrade
Installation Steps
Post-Upgrade
Installation Instructions
Installing the
Prospect® Client
Stopping Database
Activity to Enable Upgrade
Dataloading on
Multi Instance Installation
Copyright and
Trademark Information
Download Prospect® for
Motorola CDMA/EVDO 8.0.7
Interim Fix 5
from the following location:
ftp://ftp.software.ibm.com/software/tivoli_support/patches/patches_8.0.7/8.0.7-PROSPECT-IF0005/ or
access the fix from the table below.
Below is a list of
components, platforms, and file names that apply to this readme
file.
Product/Component Name: |
Platform: |
File: |
Prospect Server |
Solaris |
|
Prospect Client |
Windows |
Network Timeouts
If your system has a security policy in place such that a session is
disconnected after a lengthy period of inactivity, you should disable this
setting before the upgrade starts.
There is a
possibility that the upgrade can take a while to run. Since there is no user
input required during the upgrade, this can make the session appears idle. If
timeouts are not disabled, the upgrade terminal could be disconnected during
the upgrade.
Please find the latest supported platforms in below:
·
Prospect® for Motorola CDMA/EVDO 8.0.7.1 or later[1]
·
Java SDK 1.5.0_17
·
Oracle 10g 10.2.0.4
Note:
Ensure that you have sufficient file system free space to download, extract and
install the patch.
Prospect®
for Motorola CDMA/EVDO 8.0.7
Interim Fix 5
from cannot be uninstalled. Back up the Prospect® for Motorola CDMA/EVDO system,
including the Oracle schema before you proceed with the upgrade.
Privilege |
Required |
Oracle flexpm user DBA role |
No |
Root privilege required |
No |
Oracle sys user password set to default (change_on_install) |
No |
UNIX flexpm account is part of dba group |
Yes |
This
interim fix is installed via the wminstall command.
Note: By
default, during a product upgrade, wminstall performs the ps-mgr
stop all command, which allows all currently running reports, maintenance jobs,
loader jobs to complete before shutting down. To shorten the amount of time
that the Prospect® for Motorola CDMA/EVDO server is down for an upgrade, you
can specify for wminstall to perform the ps-mgr halt
command instead, which forces the middleware to shut down immediately, and
causes any currently-running reports, maintenance jobs, and loader jobs to
fail. In this case, the user is responsible for ensuring the correct termination
of processes and the release of shared resources.
To request
that only a “halt” is performed, move the spec.xml
file to a local directory and change the following statement in the spec.xml file, which is currently set to “stop
all”:
<PRE_INSTALL language="java">middleware_down_up -e</PRE_INSTALL>
to the
following:
<PRE_INSTALL
language="java">middleware_down_up
-h</PRE_INSTALL>
In either
case, the upgrade process automatically restarts the product.
Version 4.0.5-GA of JBoss is a
prerequisite for this upgrade. Download
the JBoss installation zip file from the following location: http://www.jboss.org/jbossas/downloads[1] (but do not extract the files). You need to know the directory name
where the JBoss zip file is located, as this is used as the JBOSS_ZIP_DIR when running the upgrade.
If the
Prospect® for Motorola CDMA/EVDO Instance is accessed via prospect web disable
access to its remote datasource in Prospect® for Motorola CDMA/EVDO Web using
the Prospect® Web Admin Tool.
The upgrade
may abort due to database activity, i.e., open Oracle sessions other than the
upgrade session. This is normal intended behaviour and will leave the system in
a consistent pre-upgrade state. Partition Maintenance jobs will give rise to
this. Stopping
Database Activity to Enable Upgrade describes
how to deal with Database Activity prior to an upgrade.
1.
Log on as user flexpm
2. Source the
Prospect® for Motorola CDMA/EVDO Environment to be upgraded.
If the server is running multiple Prospect schemas or
the profile for the Prospect® for Motorola CDMA/EVDO instance to be upgraded is
not configured to be executed on log in as the flexpm
user, then the profile must be sourced before applying this upgrade. Go to the
correct directory where the Prospect® for Motorola CDMA/EVDO instance to be
upgraded is installed and source the environment.
For example, if Prospect® for Motorola CDMA/EVDO is installed
in /u01/apps/WatchMark/FlexPM/Motorola/ProspectBase
[flexpm] $ cd /u01/apps/WatchMark/FlexPM/Motorola/ProspectBase
[flexpm] $ . ./.profile
Alternately, if a menu system is in place to allow selection
of the Prospect® for Motorola CDMA/EVDO system to be upgraded from a list of
installed Prospect applications, then select the appropriate option to source
the environment.
3.
Create a temporary directory under $FLEXPM_HOME and copy the server tarball to this location
[flexpm]
$ mkdir $FLEXPM_HOME/tmp
[flexpm]
$ cp 8.0.7-PROSPECTMOTODIRECT-IF0005-server.tar.gz
$FLEXPM_HOME/tmp
[flexpm]
$ cd $FLEXPM_HOME/tmp
4.
Untar the server tarball
[flexpm]
$ gunzip 8.0.7-PROSPECTMOTODIRECT-IF0005-server.tar.gz
[flexpm]
$ gtar -xvpf 8.0.7-PROSPECTMOTODIRECT-IF0005-server.tar
5.
Run the upgrade command
[flexpm]
$ ./wminstall -j <JBOSS_ZIP_DIR>
Note: It is strongly
recommended to run the previous command with the –preview option before
performing installation to identify potential problems.
[flexpm]
$ ./wminstall -j
<JBOSS_ZIP_DIR> -preview
The installation of the upgrade
might take a while to complete .You can view the installation progress from the log
file (with filename like <YYYY>__<MM>__<DD>__<HH>__<MM>__<SS>) under /tmp
or /var/tmp from
another console during the installation for the installation progress.
Note: When upgrading Prospect® for Motorola CDMA/EVDO, the installation will use the spec.xml file in the same directory as wminstall. Specify the option -spec spec.xml if you changed it (for example to halt only Prospect server before performing installation)
Note: It is also possible to fully automate the upgrade using nohup and the -r <responseFile.txt> option for wminstall.
a.
Read the license
agreement file, license.txt which will be in the $FLEXPM_HOME/tmp directory and make sure you
understand the terms and conditions of the Prospect license.
b.
Edit the response file, responseFile.txt in the $FLEXPM_HOME/tmp directory and find the
entry:
LICENSE_ACCEPTANCE = false
c.
Change the entry to the following to indicate that you agree to the
terms and conditions of the Prospect license:
LICENSE_ACCEPTANCE = true
d.
Run the installation by
entering the following commands:
[flexpm] $ nohup
./wminstall -j <JBOSS_ZIP_DIR> -r $FLEXPM_HOME/tmp
/responseFile.txt </dev/null &
The output will look like:
Sending output to nohup.out
The
screen output of the wminstall command will go to $FLEXPM_HOME/tmp/nohup.out.
In addition, the usual install log will be generated in the /var/tmp directory.
e.
At this point wminstall
is running via nohup. It is now safe to exit the
console if you wish to. Type exit twice to quit from the console:
[flexpm] $ exit
You have running jobs.
[flexpm] $ exit
6.
Examine the Logs
After wminstall has completed, please examine the detail.log under the directory of $FLEXPM_HOME/audit/< YYYY>_<MM>_<DD>_<HH>_<MM>_<SS>_<PID> for any error messages.
Log out and log back in as user flexpm and re-source the environment using
the appropriate procedure as per the Upgrade Installation Steps above.
Verify that
the middleware started:
[flexpm] $ ps-mgr watch
If you
disabled access to the Prospect® for Motorola CDMA/EVDO server from Prospect®
Web, then use the admin tool to re-enable access to the corresponding data
source in Prospect® Web.
1.
Copy 8.0.7-PROSPECT-IF0005-client.zip on your Windows system in a temporary directory.
2.
Unzip 8.0.7-PROSPECT-IF0005-client.zip.
3.
Go to the directory where you unzipped the file and run setup.exe
The
installer creates the necessary system and application files, updates the
system’s registry, and adds entries to Windows START menu.
To
uninstall the Prospect client, use the ADD/REMOVE PROGRAMS component of the
Windows Control Panel.
Some files may not be removed after un-installation
is complete. User is required to remove it manually if that happens. User can
browse to the Program folder usually locates in C:\Program Files\Vallent\Prospect\Program to verify file existence and
remove it manually if there is any. Otherwise, some of the program components
would not get updated after upgrade installation.
Fixes included in Prospect®
for Motorola CDMA/EVDO 8.0.7.5:
Issue Tracking Number |
Released In |
Resolved Issue |
IZ75091 /
valnt00112440 |
8.0.7.5 |
ERRORS
WHEN CREATING DEVICE INSTANCE.
SYSTEMID TO LONG. |
IZ75881 /
valnt00114270 |
8.0.7.5 |
UNEXPECTED
ERROR MESSAGE WHEN CLOSING PM PROSPECT CLIENT WINDOW |
IZ75321 /
valnt00113897 |
8.0.7.5 |
TO AVOID
POSSIBLE DEADLOCKS OCCURRING DURING DELETION OF USERS. |
IZ75776 /
valnt00113709 |
8.0.7.5 |
PROSPECT
CORE 8.9.6.7 CLIENT DUMPS .TXT FILES WHEN .XLSX OR .CSV EXPECTED. CLIENT DOESN'T HAVE THE SAME ROW LIMIT. |
Fixes included in previous
Prospect® for Motorola CDMA/EVDO 8.0.7
Interim Fixes:
Issue Tracking Number |
Released In |
Resolved Issue |
IZ73236 / valnt00107545 |
8.0.7.4 |
SOFTALARM IS CLEARING TOO EARLY IF CLEARED THRESHOLDS ARE USED. |
IZ72202 / valnt00104850 |
8.0.7.4 |
OMMISSION IN 8.0.7.1 RELEASE NOTES. |
IZ72126 / valnt00104741 |
8.0.7.4 |
RELEASE NOTES NEED TO SPECIFY IF NOHUP CAN BE USED WITHWMINSTALL IN
UPGRADES. |
IZ71764 / valnt00104531 |
8.0.7.4 |
8.0.7.2 AND 8.0.7.3 RELEASE NOTES ARE MISSING
INFORMATIONREGARDING JBOSS. |
IZ69697 / valnt00103064 |
8.0.7.4 |
UPDATESCENARIO.SH FAILS WITH ORA-24331. |
IZ69152 / valnt00101892 |
8.0.7.4 |
NSBH & SBH NOT IDENTICAL. |
IZ61286 / valnt00095201 |
8.0.7.4 |
WMINSTALL PROCEEDS TO INSTALL WHEN GTAR FAILS. |
IZ70753 / valnt00103919 |
8.0.7.4 |
DETAIL LOG SHOWS SUCCESS / NO ERRORS DESPITE CRITICAL ORA ERRORS. |
IZ67526 / valnt00100377 |
8.0.7.3 |
8.0.7-AEMS-MOTCM01258596-ADDITIONAL TEXT TOKENS ARE REPLACED
ATFIRST. |
IZ66906 / valnt00099989 |
8.0.7.3 |
WRONG MESSAGE DISPLAYED WHEN CREATING SOFT ALARM TEMPLATE
IFMISSED TO FILL THE ADDITIONAL-TEXT FIELD. |
IZ68023 / valnt00100745 |
8.0.7.3 |
8.0.7-AEMS-MOTCM01253172 - CLASSIC DICTIONARY UPGRADE FAILS. |
IZ66463 / valnt00097729 |
8.0.7.2 |
SNMP token $DEF_ALARM_ID is not supported in 8.0.7 |
Issue
Tracking Number |
Details |
valnt00117000 |
Issue: Admin Guide failed to launch in Classic Client. Description: The Admin Guide failed to launch error message displayed as below when
user click on Help > Admin Guide. Error Message: Unable to display HTML help; missing files in: C:\Program Files\Vallent\Prospect\Help\<PRODUCT_VERSION
>\Administrator Guide Legends: <PRODUCT_VERSION> - variable, depends on connected environment in
Classic Client Expected Result: Admin Guide shows correctly. Actual Result: Admin Guide failed to launch and display error message. Workaround: Step 1: Browse into the folder stated in error
message, the last folder always is “Administrator Guide”. You
should only see the folder named “output” Step 2: Copy all files from folder
“output”, and paste it into its parent folder
“Administrator Guide”. |
There are no documentation addendums in this
release.
The upgrade
asserts that there are no other active Oracle sessions for the instance being
upgraded.
Scenarios
that may give rise to this include the following,
This
appendix describes how to deal with each of these scenarios.
Partition
maintenance jobs may cause the upgrade to abort, this is normal. Upgrade may be
postponed until partition maintenance is completed or partition maintenance may
be stopped and prevented from restarting using the following procedure.
Note that
this procedure may also stop partition maintenance session on other instances
on a multi instance installation.
1.
Log on as user flexpm
2.
Using the system administrator password, connect to sqlplus
as the sysdba user
[flexpm] $ sqlplus sys/<SYSPASSWD>
as sysdba
3.
Run the following SQL,
-- Kill off part_maint jobs before upgrade
DECLARE
BEGIN
FOR indx1 IN (SELECT job
FROM user_jobs
WHERE what LIKE '%part_maint.part_session%') LOOP
dbms_job.remove(indx1.job);
END LOOP;
COMMIT;
END;
/
-- Remove any part_maint
sessions that may still be running for partition maintenance.
DECLARE lv_session_info VARCHAR2(100);
lv_sqlstr VARCHAR2(300);
BEGIN
FOR indx1 IN (SELECT sid,
serial#
FROM v$session
WHERE module LIKE 'Part%') LOOP
BEGIN
lv_session_info := '''' || indx1.sid ||
',' || indx1.serial# || '''';
lv_sqlstr
:= 'ALTER SYSTEM KILL SESSION ' || lv_session_info ||
' IMMEDIATE';
EXECUTE IMMEDIATE lv_sqlstr;
EXCEPTION
WHEN OTHERS THEN
NULL;
END;
END LOOP;
COMMIT;
END;
/
If there is
extensive data loading ongoing in another instance that shares the same
database host as the upgrade target instance it is possible that there will be
Row exclusive table locks that will cause the upgrade to abort. This is normal
behaviour for the upgrade process. The upgrade may be postponed until the data
loading has completed or data loading may be suspended in the instances until
the upgrade has completed.
To suspend
data loading in other instances use the following procedure:
1.
Log on as user flexpm
2.
Suspend the sentry
[flexpm] $ ps-mgr suspend sn
3.
Run ps-mgr watch and wait for all loaders to
finish
[flexpm] $ ps-mgr watch
4.
Proceed with the upgrade.
5.
Resume data loading by resuming the sentry
[flexpm] $ ps-mgr resume sn
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TERMS AND CONDITIONS, NOTICES AND INFORMATION
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Created/Revised By: |
Date of Creation/Update: |
Summary of Changes: |
Mike Liew Ing Huey |
|
First Draft – QA Drop 1 |
Mike Liew Ing Huey |
|
Final Draft – QA Drop 2 |
Mike Liew Ing Huey |
|
Release |
[1]
These upgrade instructions refer to IBM Prospect® for Motorola CDMA/EVDO
only. If you are upgrading IBM Prospect®, please refer to the separate
README file which will be shipped with that product.