You can display a list of escalated tasks that you own
in the Escalations List. You can view information
about the escalations and also filter, order, and configure the list.
You can also see which tasks are escalated to you and whether tasks
that you own are escalated or whether you should escalate them immediately.
Before you begin
You must have access to a page in a
Process Portal space
that contains the following widgets:
- Tasks
- Escalations
- Task Information
About this task
You can use the
Tasks,
Escalations,
and
Task Information widgets to assess the escalation
state of tasks you initiated or own, or to assess tasks that are escalated
to you as follows:
- The Escalations widget displays all current
escalations
- The Task Information widget provides details
about escalations for a particular task
- The Tasks widget displays whether the task
was escalated.