Accessibility in Process Portal

Accessibility features and keyboard navigation help users who have a disability, such as restricted mobility or limited vision, to use information technology products successfully.

Accessibility features

The following list includes the major accessibility features in Process Portal and Process Portal spaces.

Keyboard navigation

Process Portal and Process Portal spaces use standard Microsoft Windows navigation keys. For a list of standard keyboard shortcuts in Microsoft Windows, see the Keyboard Assistance information from Microsoft at http://www.microsoft.com/enable/products/keyboard.aspx.
The following list identifies keyboard navigation techniques that are specific to Process Portal:
Stream tab
To navigate away from the Stream tab, press Esc.
Details, Stream, and Experts tab
To access the IBM Connections business card for a user on any of these tabs, press Tab until you get to the user you are interested in, and then Ctrl+Enter twice.
Saved Searches tab
The following table summarizes the keyboard navigation techniques for the Saved Searches tab.
Table 1. Keyboard navigation in the Saved Searches tab
Action Key
Navigate to the search results table. Press Tab until the first header cell of the results table gets focus.
Navigate the search results. Use the arrow keys to traverse the search results table.
Perform an action. Press Enter.
Navigate away from the search results table. Press Tab or Shift+Tab.
Diagram view
The diagram supports both tree-style navigation and graph-style navigation using the tab key. You can switch between the two types of navigation. Graph traversal is controlled by the order in which the diagram is constructed.
Table 2. Keyboard navigation in the Diagram view
Action Key
Navigate to the first swimlane. Press Tab, and then the Down Arrow key.
Toggle between the tree-style navigation and the graph-style navigation that uses links. Press F8.
Clear the focus and all elements in the current selection. Press Esc.
Navigate the diagram. Use the arrow keys to traverse the diagram in accordance with the selected navigation style. For more information on the use of the arrow keys, refer to the table for the corresponding navigation style in Changing current focus from the keyboard.
Zoom in the diagram. Press Tab until you get to the slider, and then use the Left and Right Arrow keys to zoom in and out.
Toggle between a subprocess activity and its parent process. Press Enter to open the subprocess activity.

To return to the parent process, press Esc. This action closes the diagram view, and then you can reopen it.

Navigate the diagram for a subprocess activity. Press F8 twice to turn on tree-style navigation. Use the arrow keys to traverse the nodes in the diagram.

Press F8 again, to switch to graph-style navigation. Use the arrow keys to traverse the nodes and links in the diagram.

For more information on the use of the arrow keys, refer to the table for the corresponding navigation style in Changing current focus from the keyboard.

Navigate away from the Diagram view. Press Esc.
Print the diagram. Press Tab until you get to the Print Diagram button, and then press Enter to open the Print window.
Date selection in the Modify Task window, Critical Path Management page, and Ad Hoc Reports page
Table 3. Keyboard support for date selection
Action Key
Navigate between date cells Left, Right, Up, and Down arrows
Navigate to the same day in the next month Page Down
Navigate to the same day in the previous month Page Up
Navigate to the same day in the next year Ctrl+Page Down
Navigate to the same day in the previous year Ctrl+Page Up
Navigate to the first day in the month Home
Navigate to the last day in the month End
Select the date Enter
Process Portal spaces
  • When the borders for a widget are hidden, the widget menu and minimize and maximize controls are unavailable. To show the borders to access these controls, press Tab until the widget has focus and then press Enter. This action is the equivalent of hovering over the widget with the mouse and then clicking the Show title bar link.
  • When you create or edit a space, you can skip to the Save button by using an accelerator. For Mozilla Firefox, use Shift+Alt+X. For Microsoft Internet Explorer, use Alt+X.

Interface information

The following list contains interface information that is specific to Process Portal:
  • Customizing display attributes: Process Portal: relies on cascading style sheets to render the user interface correctly. However, the application provides equivalent facilitation for low-vision users by using your system display settings, including high-contrast mode. You can also increase the size of Process Portal pages by using your browser zoom feature.
  • Navigating to the sidebar: A WAI-ARIA main landmark is provided to enable screen reader users to go directly to the sidebar panel that contains the Launch, Following, and Mentions tabs.
  • Zooming activity details in a diagram view in Mozilla Firefox: Navigate to the activity. When the activity details appear, click the window, and then Ctrl+plus sign key (+) to zoom in and Ctrl+minus sign key (-) to zoom out of the diagram.
  • Using JAWS with forms controls: Generally, JAWS automatically changes from the virtual PC cursor mode to forms mode when it encounters forms controls, such as input tags. If a control does not respond to the keyboard, press Insert+Z to turn off the virtual PC cursor mode.
  • Using dashboards: The following ready-to-use dashboards that are provided with Process Portal, and any company-specific dashboards, are not fully accessible:
    • My Performance
    • My Team Performance
    • Process Performance
    • SLA Overview
    These dashboards can be zoomed up to 200 percent, and they are visible in high-contrast mode. However, these dashboards have only partial keyboard and minimum contrast support, and the graphical charts have no text alternatives.
The following list contains special instructions for using the JAWS screen reader with Process Portal spaces and the widgets that they contain:
  • If a widget has focus and JAWS does not say the widget name, press Insert+Z to turn off the virtual PC cursor. JAWS then says the widget name. JAWS also says the controls on the widget border when you use the Tab key to navigate through them.
  • To make JAWS read the contents of the in-focus widget, press Insert+Down Arrow (Say All).
  • In the Create Space window, navigate between the radio buttons by pressing the Up or Down Arrow keys twice. If you press the Arrow key only once, the drop-down list associated with the radio button item gets focus. This behavior differs from the standard Windows behavior where pressing the Arrow key once puts the focus on the other radio button. You can also put focus on the drop-down list by pressing Tab.
  • In the Create Space window, if you use F4 to open a drop-down list, press Insert+Z to turn off the virtual PC cursor so that you can select an item from the list.

IBM and accessibility

See the IBM® Human Ability and Accessibility Center for more information about the commitment that IBM has to accessibility.