Use the Escalations widget to view
escalations for a task and to assess the escalation status of tasks
that you own or initiated, or to start a task escalation immediately.
Attention:Depending on how your system environment is
configured, this widget might not be supported.
Configuring the Escalations widget
Use the Escalations configuration
to specify the content that users of the widget see, the actions that
they can take, how the content is displayed, and the refresh behavior
of the widget.
Starting an escalation
You can manually start an escalation if you do not want
to wait for it to start automatically.
Assessing task escalations
You can display a list of escalated tasks that you own
in the Escalations List. You can view information
about the escalations and also filter, order, and configure the list.
You can also see which tasks are escalated to you and whether tasks
that you own are escalated or whether you should escalate them immediately.