Executing the Mortgage Refinancing Solution Scenario

The Mortgage Refinancing Solution Scenario can be executed in Business Space. You can view the end-to-end execution, view reports, and also view the transaction state using the different forms and reports in Business Space.
Before you begin
Ensure that the following prerequisites are complete before you execute the Solution Scenario.
About this task
An agent can initiate a mortgage request using the Mortgage Refinancing Solution Scenario in Business Space by logging on to Business Space, initiating a request, providing details using forms, and submitting the data for processing. A loan officer can then verify the business or employment details after which the agent can approve or reject the mortgage.
Note: Some of the fields, used in the forms, for this Solution Scenario are programmed using basic validations. You can verify the validation for the field by moving the mouse pointer over the field.

The fields in which data is required are labeled with a * and have a different color. The Submit button in the form is disabled until you provide a value in all such fields in a form.

You can start the Solution Scenario in Business Space to view the Getting Started Widget. The Getting Started Widget lists the assets and the steps for using the Solution Scenario.

Table 1. Widgets to roles mapping
Roles Submit Verification Approval All Dashboards Process Instance
Agent / CSR Yes N/A N/A N/A N/A
Loan Officer N/A Yes N/A Yes N/A
Underwriter N/A N/A Yes Yes N/A
Process Owner N/A N/A N/A N/A Yes
Procedure
  1. Open the Business Space portal.
  2. Create a mortgage request.
    1. Log on to Business Space with the user ID of an Agent as Adam.
    2. Open the Mortgage Refinancing space and verify that the following pages are displayed.
      • Getting Started
      • My Tasks
      • Mortgage Refinancing Process
      • Mortgage Refinancing Process Check
      • Mortgage Refinancing Dashboard
      Note: This Solution Scenario is configured to display the Mortgage Refinancing space by default. For more information about configuring the Solution Scenario, see Configuring the Mortgage Refinancing Solution Scenario.
    3. Open the My Tasks page.
    4. In the Task Definitions List widget, select the Create Mortgage Refinancing Request check box and click the Create an instance from this task definition icon Create an instance from this task definition icon. The Mortgage Refinancing form is displayed in the Task Information widget.
    5. Provide the required information in the form provided and click Submit.
    6. Select the Check Document List task for the mortgage request from the Tasks List widget and click the Accept and edit the task icon Accept and edit the task icon. The Document Check List form is displayed in the Task Information widget.
    7. View the document list, select the required check boxes, and then click Submit.
  3. Verifying the information provided.
    1. Log on to Business Space using the user ID and password for a Loan Officer, that is Jay.
    2. Open the My Tasks page from the Mortgage Refinancing space.
    3. Select the Verify Employment Details check box for the mortgage request from the Tasks List widget, and click the Accept and edit the task icon Accept and edit the task icon. The Verify Employment Details form is displayed in the Task Information widget.
    4. View the transaction details, select the appropriate check boxes, and click Submit.
  4. Approving the mortgage request.
    1. Log on to Business Space using the user ID and password of an Underwriter, that is Peter.
    2. Open the My Tasks page from the Mortgage Refinancing space.
    3. Select the Approve Mortgage - Refinance check box for the mortgage request from the Tasks List widget, and click the Accept and edit the task icon Accept and edit the task icon.
    4. View the mortgage transaction status in the form displayed, update the amounts, select the Approve check box, and then click Submit.
      Note: Select the Reject check box to reject the mortgage request.
  5. View the dashboards on the following page.
    • Mortgage Refinancing Dashboard
  6. View the Mortgage Refinancing Process on the following pages.
    • Mortgage Refinancing Process
    • Mortgage Refinancing Process Check