WebSphere

This information applies to WebSphere Process Server only Tutorial: Managing human tasks

This tutorial describes how you can use a business space to assign tasks to a member of your team.

Before you begin

This tutorial uses widgets that contain content from WebSphere Process Server. To run the tutorial, WebSphere Process Server must be installed. Some of the steps and information might not apply for your situation. Adapt the tutorial to fit your needs.

About this task

The tutorial is an example of how to use Business Space to assign tasks to other people. Imagine that you are team leader in the claims department of an insurance company. It is your responsibility to ensure that your team handles claims efficiently. You have vacation tomorrow so you need to assess the current claims and delegate them to one of your team members to work on in your absence.

Procedure
  1. You log on to Business Space and open the space that you use to manage claim reviews.
  2. You select the process definition for managing claims from the Process Definitions List widget. The Task Definitions List lists all the task templates defined as part of this process.
  3. You select Review Claim from the list of task templates. All instances of the type Review Claim are displayed in the Tasks List widget. You define a filter on the owner column so that you display only those tasks that are assigned to you.
  4. You want to transfer all of the claims assigned to you to one of your team members, so in the Tasks List you select all tasks, then Transfer from the Actions list. You then enter the name of the team member to whom you want to transfer your claims.
Results
All the claims that were assigned to you are transferred to the designated team member.

task Task topic

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Timestamp icon Last updated: 22 October 2009


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