WebSphere

This information applies to WebSphere Process Server only Tutorial: Managing my team's tasks

This tutorial describes how you can use a business space to assign tasks to a member of your team.

Before you begin

This tutorial uses widgets that contain content from WebSphere Process Server. To run the tutorial, WebSphere Process Server must be installed. Some of the steps and information might not apply for your situation. Adapt the tutorial to fit your needs.

About this task

In this tutorial, your team is responsible for sending out quotes for orders. As a supervisor, you need to balance your team's workload and ensure that high-priority tasks are handled quickly. To perform these responsibilities, you use Business Space and complete the following steps:

Procedure
  1. You log onto Business Space and open the space that you use for supervising your team.
  2. In the Managed Team Tasks page, set the My Team's Tasks widget to display open tasks organized by owner so that you can see your team's workload. To do this, set the Group by field to owner and set the Show field to In progress.
    Note: If a team member does not have any in progress tasks, My Team's Tasks does not display that person. Additionally, that person is not included in the calculation of team workload. For example, if a team has three members and two of the members have one task each, My Team's Tasks displays just the two members and shows each member has 50% of the tasks.
  3. You notice that one team member has too many tasks to complete them on time, so you decide to transfer a critical task to another team member.
    1. Select the task. The Team List updates to show the users who are eligible to work on the task.
    2. Select Transfer from the Actions list, then enter in the name of the user to whom you want to transfer the task. When that user opens a business space containing a Tasks List widget, the user will see the task.

Results

The task is transferred to the selected user.

task Task topic

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Timestamp icon Last updated: 30 March 2010


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