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This information applies to WebSphere Process Server only Tutorial: Processing work using page flows

This tutorial describes how to work with page flows. A page flow is a type of business process that controls the sequence in which you interact with tasks in the process. When you complete a task, the next task in the flow is automatically displayed. For example, a claims handling process has a specific set of steps, or tasks, that you need to do to handle the claim. You can use a page flow to control this sequence of steps. A page flow is also referred to as a single person workflow or a screen flow.

Before you begin

This tutorial uses widgets that contain content from WebSphere Process Server. To run the tutorial, WebSphere Process Server must be installed.

The tutorial uses the pages and widgets of a space that was created from the Advanced Managing of Human Tasks and Workflows template. Some of the steps and information might not apply for your situation. Adapt the tutorial to fit your needs.

Page flows require that the human task activities that comprise the flow have the following properties set in the process model:
  • Each of the human tasks in the page flow must have the htm.hasNext custom property set to true, except the last human task in the sequence. This task must have the htm.hasNext custom property set to false.
  • Because the next human task in the page flow must be made available in the transaction of the human task that completed, the transactional behavior of all the human tasks must be set to participates.

About this task

The tutorial is an example of how to use Business Space to complete a sequence of tasks in a page flow. In this example, you are responsible for handling insurance claims.

Imagine that you are responsible for all of the work involved in handling an insurance claim. To perform this responsibility, you use Business Space to complete the following steps.

Procedure
  1. You log on to Business Space and open the space that you use for handling claims. Your Tasks List widget shows the claims that are waiting for you to work on.
  2. You review the list of claims, and accept the most urgent claim to work on. The Task Information widget displays the details of the claim.
  3. You have the information that you need to complete this step of the claims handling process. You enter the required information, submit the task, and click Next. The task that represents the next step in the claims handling process is automatically shown in the Task Information widget.
  4. Again, you have the information that you need to complete this step of the claims handling process. You enter the required information, submit the task, and click Next. The task that represents the next step in the claims handling process is automatically shown in the Task Information widget.
  5. This time, you do not have the information you need to complete this step of the process, and you close the task. The task is displayed in the list of tasks in the Tasks List widget. You continue working on other claims in your list.
  6. After a while, you get the information that you need to complete the unfinished claim. In your Tasks List widget, you select and edit the claim. The Task Information widget displays the details of the task that you were working on when you interrupted your work on the claim. You enter the required information and submit the task to complete the processing of the claim.

Results

You have successfully completed the work that was required to handle the claim. The Task Information widget led you through the series of steps to complete the work without you needing to go back to your Tasks List to select the next task. You were able to interrupt your work on a claim, and continue it again later.

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Timestamp icon Last updated: 30 July 2010


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