WebSphere

This information applies to WebSphere Process Server only Tutorial: Creating tasks

This tutorial describes how you can use a business space to create new tasks.

Before you begin

This tutorial uses widgets that contain content from WebSphere Process Server. To run the tutorial, WebSphere Process Server must be installed. Some of the steps and information might not apply for your situation. Adapt the tutorial to fit your needs.

About this task

The tutorial is an example of how to use Business Space to create tasks for other people. Imagine that you work in the customer support department of a communications company. You have just received a call from a customer representative that you urgently need to travel to a customer site to investigate a network problem. Before you can make your travel arrangements, you need to get approval from your manager for the trip.

Procedure
  1. You log on to Business Space and open the space that you use for creating travel approval requests.
  2. You switch to the Create Tasks page and create a travel approval request using the Task Definitions List widget.
  3. In the Task Information widget, you enter the user ID of the approver, who, in this case is your manager, and explain that you need approval within 24 hours, and you attach a document with a detailed travel itinerary.
  4. After 24 hours, you check the progress of your approval request using the Tasks List widget with the filter Tasks I Created. You filter the tasks that are shown in the All tasks list to show only those that are finished. You notice that your manager has not approved the request.
  5. Because your company's travel policy requires that your manager approves the request before you can confirm your travel arrangements, and you need to go to the customer site urgently, you decide to escalate the request. You select the request from the Tasks List widget, then select Escalate from the Actions. The approval is escalated to your manager who receives e-mail notification so that he knows he needs to take action.

Results

Your travel request is approved.

task Task topic

Terms of use | Feedback


Timestamp icon Last updated: 30 July 2010


http://publib.boulder.ibm.com/infocenter/dmndhelp/v7r0mx/topic/com.ibm.bspace.help.tut.wpsesb.doc/doc/bpc/tbsp_organizingtasks.html
Copyright IBM Corporation 2005, 2010. All Rights Reserved.
This information center is powered by Eclipse technology (http://www.eclipse.org).