WebSphere

This information applies to WebSphere Process Server only Starting an escalation

You can manually start an escalation if you do not want to wait for it to start automatically.

Before you begin

You must have access to a Business Space page that contains the widgets:

About this task

You can start an escalation in either the Task Information, Tasks List, or the Escalations List. The following procedure describes how to start an escalation in the Escalations List.
Procedure
  1. In the Escalations List, filter for all the escalations for the task that you want to escalate. Select the escalation that you want to start.
  2. Select Start from the Actions list. A confirmation dialog is displayed.
  3. Click OK to confirm that you want to start the escalation.

Results

The escalation is started immediately, and the Escalations List is updated automatically. The status of the started escalation changes to "Started".

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Timestamp icon Last updated: 30 July 2010


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