Determining who can view your online status

The customer care workspace includes a privacy feature that allows you to determine which coworkers can see your name in their buddy list.

Note: If you prevent a coworker from viewing your online status, you cannot see that coworker's name in your buddy list.

To determine which coworkers can see you online, do the following:

  1. From the View menu, click Buddy List. The "Buddy list" dialog box will display.
  2. Click Who Can See Me.
  3. Select one of the options:
  4. If you selected "ONLY list below" or "Everybody EXCEPT list below," you must add names to the Who Can See If I Am Online list:
  5. Click OK.

Removing people from the Who Can See If I am Online list

To remove coworkers from the Who Can See If I Am Online list:

  1. From the buddy list, click Who Can See Me.
  2. When "Only list below" is selected, select a name from the list and click Remove.
  3. Repeat Step 2 until you have removed all of the appropriate names.
  4. Click OK.

Note: If you remove all names from the list, you must select "Everybody can see if I am online" before clicking OK.

Related Concepts

Related Tasks

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