Viewing the shopping cart contents
If a customer has a shopping cart, you can view the cart's contents in a separate browser window on your screen. Your
administrator determines the format and exact contents of the shopping cart
information.
To view a customer's shopping cart, do the following:
- From the Monitoring tab: Select the customer's name from the list and click
Shopping Cart. The shopping cart appears in a new browser window.
- From the Session tab: During an active session, click Shopping Cart. The shopping cart appears in a new browser window.
