Process: Reorder

Flow

Legend

Reorder

Objective

To allow a customer to reorder products in a previously placed order.

Description

A registered customer can create a new order based on a previously placed order.

Features

Edition

Business Edition

Subprocesses

Tasks

Task Description Role
Review pricing

The customer checks that the pricing on the order is acceptable.

Registered Customer
Select previously placed order

The customer chooses which of their placed order of interest.

Registered Customer
Create shopping cart from order

The customer clicks the "Re-order" link for the order that they would like to reorder. The products from that order are placed into the current shopping cart.

Registered Customer
Update shopping cart

The customer makes any updates necessary to the shopping cart. Updates can include changing quantities or contracts for existing products, or adding new products.

Registered Customer

Business artifacts

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