Process: Capture and process order
Flow
Legend

Objective
Describe the processing of an order from the time of the taking of the order
until the order is submitted and ready to be released to fulfillment.
Description
Buyers create shoppping carts containing items to be purchased. The system
creates an order from the shopping cart and takes the order through its
lifecycle until it is shipped to its destination.
- Capture the order.
- Process the order.
Features
Order entry
- Add/update items, quantities, and address information
- Set current order
- Copy between orders
- Schedule future/recurring orders
- Apply coupons
Order preparation
- Check/allocate inventory
- Assign fulfillment centers
- Look up prices
- Calculate discounts, shipping charges, and taxes
Order life cycle
Handles expired-order preparation (expired quotes)
Inventory allocation
- Fulfillment-center selection
- Backorders
Order Submission
Payment creation/authorization
Buyer notification
Customization
- Order may arrive from an external Buyer system via a message.
- Order capture workflow may vary
- Many different availability-to-promise presentation and capture
options
- Several options for selecting a contract for each order item
- Several options for selecting shipping methods and payment methods
- Several save-shopping-cart scenarios
Edition
Professional, Business Edition
Subprocesses
Business artifacts
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