Standard orders Order states for standard orders

A standard order passes through various states from the time it is created until it is closed or canceled:

Value

Brief description

Status and meaning

A

Payment authorization requires review

ORDER_PAYMENT_AUTH_REVIEW(A)

Payment authorization has encountered an unusual circumstance, such as an address verification warning. The payment authorization must be reviewed and accepted, or the order must be canceled, using the Order Management user interface. If the authorization is accepted, then user interface will change the order status to 'B' or 'C' as appropriate.

B

Backordered

ORDER_BACKORDERED(B)

Payment authorization might need to be re-done, since the order amount might change as a result of backorder inventory allocation.

C

Payment authorization complete

ORDER_COMPLETE(C)

Payment authorization has completed. All order items are allocated from existing inventory. The order amount will not change.

D

Deposited

ORDER_DEPOSIT(D)

Payment has been captured.

E

CSR Edit

ORDER_EDIT(E)

A Customer Service Representative is working with the order.

F

Ready for remote fulfillment

ORDER_READY_FOR_REMOTE_FULFILLMENT(F)

The order is ready to be sent to a remote system for fulfillment. This status is used by the MQAdapter feature.

G

Pending remote fulfillment

ORDER_PENDING_REMOTE_FULFILLMENT(G)

The order has been sent to a remote system for fulfillment. This status is used by the MQAdapter feature.

H

Error in remote fulfillment

ORDER_ERROR_REMOTE_FULFILLMENT_FAILED(H)

Error in remote fulfillment - this status is associated with these conditions:

(1) An order has been submitted for transfer and the distributor responded with a failed transfer confirmation. The failure might be due to an invalid user ID or password. The error code for the transfer is stored in the ORDSTAT table OSCODE column and the error status message is in the ORDSTAT table OSCMT column.

(2) An empty quotation order arrived due to quotation failure.

I

Submitted

ORDER_SUBMITTED(I)

A standing order or an order quotation. This order is copied to a new order and then submitted for processing.

L

No inventory

ORDER_INV_UPDATE_FAILED(L)

No inventory is available for one or more order items.

M

Pending payment authorization

ORDER_AUTH_ALLOWED(M)

Waiting for payment authorization.

N

Approval denied

ORDER_DENIED(N)

The CheckOrderApproval task command indicated approval has been denied for some order items.

P

Pending Order

ORDER_PENDING(P)

The order is in the shopping cart. The customer can modify the order.

Q

Quick order profile

EC_ORDER_PROFILE(Q)

The order holds default order information that can be copied to quickly create new orders.

R

Released

ORDER_RELEASED(R)

Some order items have been released for fulfillment.

S

Shipped

ORDER_SHIPPED(S)

All order items have been manifested.

T

Temporary

TEMPORARY(T)

Used by the Order Management user interface to temporarily back up an order.

W

Pending approval

ORDER_WAITING_APPROVAL(W)

The CheckOrderApproval task command indicated not all OrderItems are approved.

X

Canceled

ORDER_CANCELED(X)

The order has been canceled.

Y

Private requisition list

PRIVATE_REQUISITION_LIST(Y)

The order is a private requisition list.

Z

Shareable requisition list

SHAREABLE_REQUISTION_LIST(Z)

The order is a shareable requisition list.

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