Installing IBM Multichannel Sales Center for WebSphere Commerce through a Web browser

Prerequisites

Procedure

To install IBM Multichannel Sales Center for WebSphere Commerce from Web browser:

  1. Obtain the URL for the Web applet installer. How you obtain the URL for the Web applet installer depends on your organization.
  2. Open your Web browser and enter the URL for the Web applet installer.

    As the file loads, you might receive security warnings asking if you trust signed applets distributed by IBM and InstallShield. You must trust these signed applets for the browser-based installation to work.

  3. On the resulting Web page, click Install.

    If you click Cancel, you will be redirected to a page with the following message:

    This applet installation wizard does not support your operating system. Please use an alternate installation method such as native executable or .jar file installation.

    You can safely ignore this error message.

If an interactive Web applet installer has been prepared, follow the prompts provided and enter the information requested.

If an non-interactive Web applet installer has been prepared, messages and a progress bar will display, but you will not be prompted for any information.

After the installation completes, review IMSC_installdir\log\tsinstall.log to ensure no errors occurred during the installation.

Before you can use IBM Multichannel Sales Center for WebSphere Commerce to accomplish customer service tasks, WebSphere Commerce must be configured correctly including the following:

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