Process: Shop at B2B direct Ex-Site
Flow
Legend

Objective
To allow the buyer a variety of shopping experiences in a B2B direct
Ex-Site.
Description
Registered customers can explore the catalog; create shopping carts and
place orders; manage their customer profile and use a variety of features
provided by the store.
Features
- Customers can order the desired products quickly and easily.
- Customers can find products of interest in different ways.
- Customers can use a requisition list to manage frequently ordered
products.
- Customers can use negotiated contracts to govern order pricing
- Customers submit a Request for Quote (RFQ), resulting in either an order or
a contract.
- Registered customers can record personal information in the WebSphere
Commerce system. This personal information can be used by the store to create
targeted promotions.
Customization
- The site design and shopping flow can be customized. For example, the
store's Welcome page could display information about previous orders; and the
checkout process could be made even quicker.
- Allow unregistered customers to access the site by using the default
contract.
- May Customize the layout and number of e-Marketing Spots on store
pages.
- Personalize the site for each customer, for example the store's pages could
display customer-specific logos.
- Change access control policies, so that members within the same
organization could see each others shopping carts. Access control policies
could also be changed so that the customer's purchasing department would have
full access to all shopping carts and orders within their
organization.
Edition
Business Edition
Subprocesses
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