Process: Check order status

Flow

Legend

Check  order status

Objective

To allow registered customers to check the status of their orders.

Description

Registered customers can log on to the store; then check their detailed order status.

Features

A registered customer can check the status of their own orders.

Customization

Modify access control policies so that users assigned to a specified role can see the order status orders placed by other members within their organization.

Edition

Business Edition

Tasks

Task Description Role
View order status detail

For the selected order, a page displays with detailed order status information.

Registered Customer
Select an order

The customer can choose any order in the summary table and view details.

Registered Customer
View list of order status summary

The customer can view the table that contains a brief summary of the status of each order.

Registered Customer

Feedback