You can install IBM Multichannel Sales Center for WebSphere Commerce in the following ways:
- Install IBM Multichannel Sales Center for WebSphere Commerce interactively from a CD
- Install IBM Multichannel Sales Center for WebSphere Commerce silently from a CD
- Install IBM Multichannel Sales Center for WebSphere Commerce through a Web browser
Before you can use IBM Multichannel Sales Center for WebSphere Commerce to accomplish customer service tasks, WebSphere Commerce must be configured correctly including the following:
- A store is published.
- The store published is enabled for advanced orders.
IBM Multichannel Sales Center for WebSphere Commerce can not be used with stores using standard orders.