Standard orders Changing an order

You can change orders on behalf of customers only if the customer was the original creator of the order and has access to the order:

Advanced ordersNote: You can change an advanced order only by using Multichannel Sales Center for WebSphere Commerce. Refer to the Sales Center information for details.

To change any aspect of an order, you must open the Change Order notebook as follows:

  1. Open the WebSphere Commerce Accelerator.
  2. Find the order you want to work with.
  3. Open the Change Order notebook by selecting the check box next to the order that you want to work with, and click Change.
  4. Update the fields as required and use the links on the left side to switch between each order page.
  5. Click OK to save the changes and close the notebook.

To change the details of a standard order, refer to the following tasks.

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