Changing a user (Business Edition)

To change the details of a user for a consumer direct or B2B direct store, refer to Changing a customer's information.

To change the details of a user for hosting or value chain store, such as the name, title, Administration Console logon ID and password, business profile, address, or contact information:

  1. Open the Organization Administration Console.
  2. Select Access Management > Find Users.
  3. A find dialog displays. Provide search criteria and click Find. A list of users displays.
  4. Select the check box next to the user that you want to work with and click Change. The Change User notebook opens.
  5. Update the fields as required and use the links on the left side to switch between each organization page.
    Note: On the Details page, the Challenge question and Answer to challenge question fields display only if <OrgAdminConsole ShowChallengeInformation="true" /> has been set in the WC_installdir/instances/instance_name/xml/instance_name.xml file.
  6. Click OK to save the changes and close the page.

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