Cancel orders that are considered stale.
This process handles orders that have been abandoned and will ultimately not be fulfilled. It is a way of moving them from "in-process" orders to the set of canceled orders.
Define shopping-cart or order expiry criteria (for example, FTC stage 2 compliance).
Professional, Business Edition
Task | Description | Role |
---|---|---|
Find stale orders |
The criteria for determining which orders are stale and at what point a particular order becomes stale would be defined by a particular business. Some examples are as follows:
-- Stale shopping carts |
Operations Manager |
Cancel order |
Update the order state to canceled (X). |
Operations Manager |
(C) Copyright IBM Corporation 1996, 2004. All Rights Reserved.