Process: Cancel contract

Flow

Legend

Cancel contract

Objective

To cancel a contract so that it cannot be used again

Description

If you no longer want a customer to be entitled to the terms and conditions of a contract, then you can cancel the contract. The contract will remain in WebSphere Commerce for reporting purposes, but the customer will not be able to purchase under the contract.

Features

Edition

Business Edition

Tasks

Task Description Role
Mark contract canceled

Cancel a contract. The contract remains in WebSphere Commerce for reporting purposes, but it cannot be made available to customers.

Account Representative
Delete contract

Delete a contract. The contract will no longer be available to create reports.

Account Representative

Business artifacts

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