Note:Advanced orders You can change an advanced order only by using IBM Multichannel Sales Center for WebSphere Commerce. Refer to the Sales Center information for details.
To change the payment option for a standard order, such as whether to use online or offline payment, or to change credit card information for online payments:
- Open the WebSphere Commerce Accelerator.
- Find the order you want to work with.
- Open the Change Order notebook by selecting the check box next to the order that you want to work with, and click Change.
- When you open the notebook, the Products page is displayed. From the left navigation frame, click Payment. The Payment page is displayed.
- Select the type of payment. Options within this list depend on the type of payment setting, such as the WebSphere Commerce default payment method for offline payments, or some other available payment method.
- If you selected an online payment method or a custom online payment method from the Payment method drop-down list, the credit card type is displayed. Change information for this credit card by updating any or all of the following information, as required:
- In the Credit card number field, type the credit card number used to pay for the order.
- In the Expiry month drop-down list, select the month that the credit card expires.
- In the Expiry year drop-down list, select the year that the credit card expires.
In the Purchase order number field, type the purchase order number that the customer must provide when ordering at the store. The purchase order number authenticates the customer as one that is authorized to order from the store, as stipulated in the terms and conditions within the contract between the store and the customer.
- To make other changes to this order, use the links on the left side to switch between each order page. To save the changed payment options and close the notebook, click OK.