Advanced search options

Advanced orders Advanced order processing allows customer service representatives to search order for order items using several advanced criteria.

Order item state is the specific state of an individual order item within an order. For example, backordered or pending.

Fulfillment center searches locate order items that will be shipped from a specific fulfillment center. When the order is allocated, backordered, or released to a fulfillment center, the fulfillment center ID is created in the ORDERITEMS table as FFMCENTER_ID. An advanced search in the Order will allow customers to search from a menu of available fulfillment centers.

Payment protocol data allows searching for payment data, such as account numbers, partial credit card numbers, or check routing numbers.

The following business models and store types are supported by WebSphere Commerce Accelerator, and depending on your user role when logging onto the WebSphere Commerce Accelerator, you will see and be able to access different menus and menu options from the home page.

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