To change the details of a user for a consumer direct or B2B direct store, refer to Changing a customer's information.
To change the details of a user for hosting or value chain store, such as the name, title, Administration Console logon ID and password, business profile, address, or contact information:
- Open the Organization Administration Console.
- Select Access Management > Find Users.
- A find dialog displays. Provide search criteria and click Find. A list of users displays.
- Select the check box next to the user that you want to work with and click Change. The Change User notebook opens.
- Update the fields as required and use the links on the left side to switch between each organization page.
Note: On the Details page, the Challenge question and Answer to challenge question fields display only if <OrgAdminConsole ShowChallengeInformation="true" /> has been set in the WC_installdir/instances/instance_name/xml/instance_name.xml file. - Click OK to save the changes and close the page.