Process: Find product from catalog (ConsumerDirect)

Flow

Legend

Find product from catalog (ConsumerDirect)

Objective

To find a product in a fast, easy, and flexible way.

Description

A customer can find a product of interest in the store's catalog using many different methods. Refer to the features list for details. If an item is not found by the customer, they can restart the process.

Features

A customer may choose to find products by:

Customization

These features may be enabled or disabled by using the Change Flow notebook in the WebSphere Commerce Accelerator.

The following features can be configured from the WebSphere Commerce Accelerator:

Edition

ConsumerDirect: Professional, Business, Express Edition

Tasks

Task Description Role
Select product from wish list

A customer selects a product from the wish list

Registered Customer
Select store category

A customer selects one of the many store categories available on the site.

Customer
Select attributes

If the product has one or more attribute, the customer can choose values for the attributes. Once the attributes are specified, the page that contains the matching product item displays.

Customer
Enter search criteria

In simple search mode, the customer can type one line of text for the search criteria. In advanced search mode, a variety of search criteria can be specified.

Customer
Select subcategory

The customer clicks on a category link, and the page that contains all of the subcategories or products displays.

Customer
Select product in the e-mail

The customer clicks on a link or image of the product; the product page displays.

Customer
Select product

The customer clicks on a product link, and the product information displays. The customer may be able to specify product attributes on this page.

Customer
Select advertised product

The customer clicks on the advertised product; the product page displays.

Customer
Select suggested product

The customer clicks on the advertised product; the product page displays.

Customer
Select product from search result

The returned search results contain links to the matching products. A customer clicks on one of the links, and the information of the linked product displays.

Customer

Business artifacts

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