A standard order passes through various states from the time it is created until it is closed or canceled:
Value |
Brief description |
Status and meaning |
A |
Payment authorization requires review |
ORDER_PAYMENT_AUTH_REVIEW(A) Payment authorization has encountered an unusual circumstance, such as an address verification warning. The payment authorization must be reviewed and accepted, or the order must be canceled, using the Order Management user interface. If the authorization is accepted, then user interface will change the order status to 'B' or 'C' as appropriate. |
B |
Backordered |
ORDER_BACKORDERED(B) Payment authorization might need to be re-done, since the order amount might change as a result of backorder inventory allocation. |
C |
Payment authorization complete |
ORDER_COMPLETE(C) Payment authorization has completed. All order items are allocated from existing inventory. The order amount will not change. |
D |
Deposited |
ORDER_DEPOSIT(D) Payment has been captured. |
E |
CSR Edit |
ORDER_EDIT(E) A Customer Service Representative is working with the order. |
F |
Ready for remote fulfillment |
ORDER_READY_FOR_REMOTE_FULFILLMENT(F) The order is ready to be sent to a remote system for fulfillment. This status is used by the MQAdapter feature. |
G |
Pending remote fulfillment |
ORDER_PENDING_REMOTE_FULFILLMENT(G) The order has been sent to a remote system for fulfillment. This status is used by the MQAdapter feature. |
H |
Error in remote fulfillment |
ORDER_ERROR_REMOTE_FULFILLMENT_FAILED(H) Error in remote fulfillment - this status is associated with these conditions: (1) An order has been submitted for transfer and the distributor responded with a failed transfer confirmation. The failure might be due to an invalid user ID or password. The error code for the transfer is stored in the ORDSTAT table OSCODE column and the error status message is in the ORDSTAT table OSCMT column. (2) An empty quotation order arrived due to quotation failure. |
I |
Submitted |
ORDER_SUBMITTED(I) A standing order or an order quotation. This order is copied to a new order and then submitted for processing. |
L |
No inventory |
ORDER_INV_UPDATE_FAILED(L) No inventory is available for one or more order items. |
M |
Pending payment authorization |
ORDER_AUTH_ALLOWED(M) Waiting for payment authorization. |
N |
Approval denied |
ORDER_DENIED(N) The CheckOrderApproval task command indicated approval has been denied for some order items. |
P |
Pending Order |
ORDER_PENDING(P) The order is in the shopping cart. The customer can modify the order. |
Q |
Quick order profile |
EC_ORDER_PROFILE(Q) The order holds default order information that can be copied to quickly create new orders. |
R |
Released |
ORDER_RELEASED(R) Some order items have been released for fulfillment. |
S |
Shipped |
ORDER_SHIPPED(S) All order items have been manifested. |
T |
Temporary |
TEMPORARY(T) Used by the Order Management user interface to temporarily back up an order. |
W |
Pending approval |
ORDER_WAITING_APPROVAL(W) The CheckOrderApproval task command indicated not all OrderItems are approved. |
X |
Canceled |
ORDER_CANCELED(X) The order has been canceled. |
Y |
Private requisition list |
PRIVATE_REQUISITION_LIST(Y) The order is a private requisition list. |
Z |
Shareable requisition list |
SHAREABLE_REQUISTION_LIST(Z) The order is a shareable requisition list. |