You can process and administer payments through the WebSphere Commerce Accelerator, the Administration Console, and, if the WebSphere Commerce Payments component is used, through the WebSphere Commerce Payments user interface.
The WebSphere Commerce Accelerator provides menu options that launch specific payments pages.
WebSphere Commerce Payments
Customer Service Supervisors, Sellers, or Sales Managers (given that they have WebSphere Commerce Payments roles), Payments Administrators and Merchant Administrators can perform the following payment-related tasks:
Operational tasks:
- Approving payments
- Depositing payments
- Settling payments
- Finding payments
- Finding payment batches
The Administration Console includes links to all the administrative Payments functions. This is useful when you are setting up your store and want to configure the cassette for the store or assign the Payments Administrator role to the WebSphere Commerce Seller Administrator.
Administrators who have been assigned Payments access roles can access the WebSphere Commerce Payments user interface through one of these launch points in the WebSphere Commerce Accelerator or the Administration Console. They will not need to log on a second time.
Advanced orders Event-driven payments
WebSphere Commerce users can perform these tasks:
Operational (Customer Service Representative):
- View payment status for orders (WebSphere Commerce Accelerator)
- View payment activity history of orders (WebSphere Commerce Accelerator)
- List and handle pending payments or credits (WebSphere Commerce Accelerator) - transactions configured to "pend" for manual approval through the SimpleOffline plug-in
- List payment instructions for payments or credits (WebSphere Commerce Accelerator)
- List installed payment plug-ins (WebSphere Commerce Accelerator)
Administrative (Customer Service Supervisor or those with appropriate access):
- Edit payment protocol data (extended data) for a payment or credit (WebSphere Commerce Accelerator)
- Associate a payment configuration with a store (WebSphere Commerce Accelerator)
- Create, change, or remove a payment/refund configuration (Administration Console)
If the WCPayments plug-in is used to bridge to WebSphere Commerce Payments, the previous tasks listed under WebSphere Commerce Payments also apply.