Process: Order products

Flow

Legend

Order products

Objective

To allow the customer to add the desired product into the shopping cart, go through the checkout process, and submit the ordered products.

Description

After the customer finds a product of interest, they can add that product, or multiple products, to their shopping cart. Customers can then continue shopping, or check out the products that are in the shopping cart. In the checkout process, customers need to create a new shipping and billing address, or use existing ones. Customers also need to provide payment information before submitting the order for processing. The payment information is validated before the order is successfully submitted. A registered customer can redeem coupons for the order before submitting it. A registered customer can also add products to their shopping cart from a wish list.

Features

Customization

Using the change flow tool in the WebSphere Commerce Accelerator, you can enable or disable coupons for the store.

Edition

Professional, Business, and Express Edition

Subprocesses

Tasks

Task Description Role
Add product to shopping cart

A customer adds a selected product into a shopping cart. If a shopping cart already exists, the product will be added into it. Otherwise, a new shopping cart will be created.

Registered Customer
Add product to shopping cart

A customer adds a selected product into a shopping cart. If a shopping cart already exists, the product will be added into it. Otherwise, a new shopping cart will be created.

Customer
Select product from wish list

A customer selects a product from the wish list

Registered Customer
Add coupon into coupon wallet

A customer selects a suitable coupon from the coupon wallet.

Registered Customer
Log on

A registered user logs on to the store by providing the ID and the corresponding password.

Registered Customer

Business artifacts

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