Process: Order products (B2BDirect)

Flow

Legend

Order products (B2BDirect)

Objective

To allow the customer to add the desired product to the shopping cart; then complete the checkout process.

Description

After the customer finds a product of interest, they can add that product, or multiple products, to their shopping cart. Customers can then continue shopping, or check out the products that are in the shopping cart. In the checkout process, customers need to create a new shipping and billing address, or use existing ones. Customers also need to provide payment information before submitting the order for processing. The payment information is validated before the order is successfully submitted.

Features

Customization

These features may be enabled or disabled by using the WebSphere Commerce Accelerator:

Edition

B2BDirect: Professional, Express Edition

Subprocesses

Tasks

Task Description Role
Add product to shopping cart

A customer adds a selected product into a shopping cart. If a shopping cart already exists, the product will be added into it. Otherwise, a new shopping cart will be created.

Customer
Add SKU to shopping cart

The customer orders a product by directly inputting a SKU number.

Customer
Select product from req list

The customer selects a product from a requisition list to order

Registered Customer

Business artifacts

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