Process: Price order

Flow

Legend

Price order

Objective

Determine the pricing for the order.

Description

The total order price is determined by the contract price of each product; and other variables such as the shipping type for each product. The price order process allows customers to change the variables that affect the order price, such as the product contract and the shipping type.

Features

The following customer selections influence pricing:

Customization

Contracts may be enhanced so that they apply to an entire order, instead of a single product or group of products.

Edition

Business Edition

Tasks

Task Description Role
Prepare order

Order preparation includes calculating product prices, adjustments, shipping charges, and tax charges.

Registered Customer
Enter billing address

The customer provides a billing address and submits it. The address is remembered for the registered customer. For guest customers, the address is remembered as long as the customer does not close the browser.

Registered Customer
Enter shipping address

The customer provides the shipping address and submits it. The address is remembered for the registered customer. For the guest customer, the address is remembered as long as the customer does not close the browser. The customer can specify multiple shipping addresses per shipping method.

Registered Customer
Select shipping method

The customer selects one or more shipping methods for the ordered items.

Registered Customer
Choose contracts for products

The customer selects which one of the available contracts they would like to use for pricing each product.

Registered Customer
Enter payment information

The customer specifies the payment information, such as payment method, and credit card information.

Registered Customer

Business artifacts

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