Note:Advanced orders You can change an advanced order only by using IBM Multichannel Sales Center for WebSphere Commerce. Refer to the Sales Center information for details.
To add a product to an existing standard order that has not been shipped:
- Open the WebSphere Commerce Accelerator.
- Find the order you want to work with.
- Open the Change Order notebook by selecting the check box next to the order that you want to work with, and click Change.
- When you open the notebook, the Products page is displayed. Click Add. A products search dialog is displayed so you can find products to add to the order.
- Provide at least one of the following product information:
- In the SKU field, type the stock keeping unit (SKU) for the product you want to add to the order.
- In the By name field, type the product name or short description for the product you want to add to the order.
- In the By description field, type the product name or short description for the product you want to add to the order.
Optionally, you can limit the search by item type by selecting the applicable check boxes in the By type option or by specifying the maximum number of search results you want the system to display in the Maximum number of matches to display field.
- Click Find. A list of products matching your search criteria is displayed.
- From the list of products, do one of the following:
- If the product you want to add to the order is in this list, select the radio button to the left of the product and click Add. The product detail is displayed. Then type the quantity of the product you want to order in the Quantity field, select a price based on a contract as required, and click Add. The product is added to the list of ordered products on the Product page and the total for the order displays next to the Total field.
- If the product you want to add to the order is not in this list, or if the search results include too many products, click Cancel and refine your search criteria.
- To make other changes to this order, use the links on the left side to switch between each order page. To save the added product and close the notebook, click OK.