Advanced orders Tuning event-driven payments performance

After setting up event-driven payment rules and processing orders through WebSphere Commerce, if you are using online processing and notice that a significant number of payment transactions are going into a pending state for manual intervention (or you suspect that the performance of event-driven payments processing needs to be improved), consider adjusting the global configuration parameters for event-driven payments to improve the performance of payment processing. Note that this adjustment does not apply to an offline processing environment where transactions are typically expected to pend.

To modify global configuration values:
  1. In a text editor or XML editor, open the EDPGlobalConfigs.xml file. The file is located in the following directory:
  2. Specify the necessary values for the MainThreadTimeOutInSeconds and MainThreadVerifyStatusIntervalInMilliseconds elements.
  3. Save the file.

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