Process: Shop at ConsumerDirect
Flow
Legend

Objective
To allow the customer a variety of shopping experiences in an online retail
store.
Description
A customer, either registered or not, can shop at ConsumerDirect and enjoy a
variety of features provided by the store.
Features
- Customers can find products of interest in different ways.
- Customers can order the desired products easily.
- Customers can use a wish list to manage the products of interest.
- Customers can use coupons and discounts.
- Customers can register with the store to enjoy more benefits.
- Registered customers can have their checkout information stored in a quick
checkout profile, so that in the future, they can bypass the full order
process, and quickly check out their orders.
- Customers can have their personal information recorded by the system in
order to enjoy all kinds of promotions specifically targeted towards
them.
Edition
ConsumerDirect: Professional, Business, Express Edition
Subprocesses
Feedback
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