Viewing return management reports

WebSphere Commerce development environmentNote: This report now works with Cloudscape and WebSphere Commerce Developer.

To view return management reports:

  1. Open the WebSphere Commerce Accelerator.
  2. Business to consumer From the Operations menu, click Returns.
    Business to business From the Logistics menu, click Returns.
    The Returns page is displayed.
    If you do not see this menu, then your logon ID does not have the appropriate authority to perform this task. Contact your Site Administrator.
  3. Click Reports. The Return Management Reports list is displayed.
  4. Select one of the following reports:
    • Returns with Partial Receipts report
    • Return Receipts Not Disposed report
    • Outstanding Returns report
    The selected report is displayed.

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