To allow customer to shop at the store or to have customer service representative shop on their behalf.
Various operations such as purchasing products, registering with the shopping site or modifying a customer profile can be performed by either the customer or the customer service representative.
- Customers can shop at the site and perform store related operations
- CSR can register customers, modify their profiles or create orders for a customer
see description in sub processes
Edition
Professional, Business, and Express Edition
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