Standard orders Removing a product from an order

Note:Advanced orders You can change an advanced order only by using IBM Multichannel Sales Center for WebSphere Commerce. Refer to the Sales Center information for details.

To remove a product from an existing standard order that has not been shipped:

  1. Open the WebSphere Commerce Accelerator.
  2. Find the order you want to work with.
  3. Open the Change Order notebook by selecting the check box next to the order that you want to work with, and click Change.
  4. When you open the notebook, the Products page is displayed. Select the check box next to the product that you want to remove and click Remove. The product is removed from the list of ordered products. The total order amount is updated on the Products page. The new total is displayed next to the Total field.
  5. To make other changes to this order, use the links on the left side to switch between each order page. To save the changes and close the notebook, click OK.

Note: Removing a product from an order may affect discounts (such as promotions) and may require payment to be authorized again.

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