Process: Find product (B2B Store)

Flow

Legend

Find product (B2B Store)

Objective

To find a product in a fast, easy, and flexible way.

Description

A customer can find a product of interest in the store's catalog using many different methods. Refer to the features list for details. If a product is not found by the customer, they can try again using a different method.

Features

A customer may choose to find products by:

Edition

Business Edition

Tasks

Task Description Role
Select product attributes

If the product has one or more attribute, the customer can choose values for the attributes. Once the attributes are specified, the page that contains the matching product item displays.

Registered Customer
Enter search criteria

In simple search mode, the customer can type one line of text for the search criteria. In advanced search mode, a variety of search criteria can be specified.

Registered Customer
Select category

Select an existing category within a Master Catalog or Sales Catalog to add to the current Sales Catalog.

Registered Customer
Select subcategory

The customer clicks on a category link, and the page that contains all of the subcategories or products displays.

Registered Customer
Select product

The customer clicks on a product link, and the product information displays. The customer may be able to specify product attributes on this page.

Registered Customer
Select advertised product

The customer clicks on the advertised product; the product page displays.

Registered Customer
Select product from search result

The returned search results contain links to the matching products. A customer clicks on one of the links, and the information of the linked product displays.

Registered Customer

Business artifacts

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