Troubleshooting: Listener for WebSphere MQ

Problem:

If a fatal error is encountered by the Listener for WebSphere MQ, the listeners will automatically restart after a set period.

Solution:

To change the time to reconnect value:

  1. Open the Configuration Manager
  2. Navigate to Commerce > Instance List > instance_name> Transports > Inbound > Listener for WebSphere MQ.
  3. In the Time to Reconnect field to the time type the time in seconds that the Listener for WebSphere MQ will take to reconnect.
  4. Restart WebSphere Commerce.

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