Installing IBM Multichannel Sales Center for WebSphere Commerce interactively from a CD

Prerequisites

Procedure

To install IBM Multichannel Sales Center for WebSphere Commerce from a CD:

  1. Insert IBM Multichannel Sales Center for WebSphere Commerce CD into the CD-ROM drive.
  2. Browse the CD-ROM drive and double-click setup.exe.
  3. Follow the prompts in the installation wizard.

After the installation completes, review IMSC_installdir\log\tsinstall.log to ensure no errors occurred during the installation.

Before you can use IBM Multichannel Sales Center for WebSphere Commerce to accomplish customer service tasks, WebSphere Commerce must be configured correctly including the following:

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