Customer orders

A typical order includes one or more products, billing and shipping addresses, payment details, and the total cost (including shipping charges and taxes, as applicable). Comments or price adjustments can also be included in an order.

Orders can be processed by a store using one of two methods:

Both registered and non-registered customers can place orders at a store.

Registered customers can always place their own orders at the store. Business to consumer Depending on the store's ordering policy, a non-registered customer might need to contact the store to place the order on the customer's behalf.

Standard orders Create new orders using the Place Order wizard with the WebSphere Commerce Accelerator. Existing orders can be updated using the Change Order notebook.

Advanced orders Create new orders, and change existing orders, using the Multichannel Sales Center.

Feedback