Enabling WebSphere Commerce Analyzer and Tivoli Web Site Analyzer reports

To enable WebSphere Commerce Analyzer and Tivoli Web Site Analyzer reports in WebSphere Commerce Accelerator:

  1. Install and configure WebSphere Commerce Analyzer. If you plan to use Tivoli Web Site Analyzer, install and configure it as well. For more information, refer to the WebSphere Commerce Additional Software Guide.
  2. Open the WebSphere Commerce Configuration Manager.
  3. Under WebSphere Commerce, expand your machine name.
  4. Select Commerce> Instance List and expand the instance you want to modify.
  5. Select WebSphere Commerce Analyzer.
  6. Do the following:
    1. For Is WebSphere Commerce Analyzer installed?, select Yes.
    2. For the Is IBM DB2 Intelligent Data Miner for Data Installed? field, select Yes, if DB2 Intelligent Data Miner for Data is installed for the WebSphere Commerce Analyzer database.
    3. For the Is IBM Tivoli Web Site Analyzer Installed? field, select Yes if IBM Tivoli Web Site Analyzer is installed for the WebSphere Commerce Analyzer database.
    4. For the Data mart data source name field, enter the name for the WebSphere Commerce Analyzer data source. By default the name is WCA DataSource.
    5. In the Data mart name field, type the name of the data mart on the WebSphere Commerce Analyzer machine.
    6. In the Data mart user field, type the name of the Windows administrator who is the data mart user.
    7. In the Data mart user password field, type the corresponding password for the user.
    8. In the Confirm data mart user password field, type the corresponding password for the user again.
    9. Click Apply.
  7. Expand Components.
  8. Enable the UserTrafficEventListener, CampaignRecommendationListener, and CampaignRecommendationStatisticsListener components. If applicable, also enable the ProductAdvisorInvocationListener, ProductExplorerInvocationListener, ProductComparisonInvocationListener, and SalesAssistantInvocationListener.
  9. If you want to view customer service reports for Customer Service Representatives working in the Multichannel Sales Center, enable the Order Submission Event Listener and the Cost Calculation Event Listener, and the following events: Order Submission Event, Order Creation Event, Order Item Creation Event, and Order Item Update Event.
  10. Exit the Configuration Manager.
  11. Stop and start your WebSphere Commerce Server.

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