Process: Create coupon promotion

Flow

Create coupon promotion
Legend

Objective

The objective of distributing coupons is to attract customers to make purchases in the store by offering various incentives to the right segment of customers at the right time.

Description

A coupon is an incentive offered to a segment of customers within a time interval. The incentive offered by a coupon may be applied to specific products, categories or to the total purchase price.

The coupon may be offered to a customer through the Web through the store front, or it may be offered through e-mail. Regardless how a coupon is obtained, it can be redeemed at checkout time by the customers.

Features

Coupon types

Metrics for coupons

Customization

Not applicable

Edition

Professional, Business Edition

Tasks

Task Description Role Demo (store) Demo (tools)
Set coupon properties

Each coupon has name, description, currency, and number of coupon to be offered. These may be set at coupon creation time.

Product Manager    
Set coupon reward

For order, the reward may be one of the following: percentage off order amount or fixed amount off. For product or category, the reward may be one of the following: percentage off discount or fixed amount off.

Product Manager    
Set coupon schedule

Set effective dates and times in which the coupon is valid.

Product Manager    
Set purchase conditions

Set purchase condition for this coupon to qualify. For order, the purchase condition typically specifies the minimum amount of purchase. For product, the purchase condition typically specifies the minimum quantity of purchase. For category, the purchase condition specifies either the minimum (and maximum) quantity or purchase or the minimum (and maximum) of amount spent in that category.

Product Manager    

Objects