SSA RSM Diagnostic Analysis Dump Config Logical View Contents

When you submit a Diagnostic action, the Event Log will be searched for SSA Events that have occurred within the last twenty four hours.

Such events are presented in a table, sorted by Service Request Number (SRN).

Each entry in the analysis table contains:


Notes for Users

1.

The date is represented in the format, dd-mm-yyyy, e.g. 07-05-1998 is the 7th May 1998.

It is possible to change the format by editing the evnlog.nls file if required. Information is provided within the file. Open it with any text editior. You must restart the SSA Event Logger to update the format.

2.

The SRN number links to the relevant section of the SRN Table.

3.

Some SRNs are dynamic, the SRN will link to the start of the SRNs beginning with the the same most significant digit.

4.

You can search for specific SRN details by accessing the SRN List and selecting the Find SRN action. This allows you to search for specific SRNs. If the SRN is dynamic, it will find the closest fit. You require at least Netscape 4.0 or Internet Explorer 4.0 to use this JavaScript function.

See the notes at the top of the SRN Table for information relating to dynamic SRNs.


Actions:

Refresh

This action updates the current page.


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