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Event Log Analysis |
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When you submit an Analysis action, the Event Logger searches for any SSA Event which may have occurred and, depending on the nature or frequency of the occurrence, indicates if corrective action should be considered.
Such events are presented in a table, sorted by the adapter serial number and Service Request Number (SRN).
Each entry in the analysis table contains:
Notes:
1. | The date is represented in the format, dd-mm-yyyy, for example 07-05-1998 is the 7th May 1998. It is possible to change the format by editing the evnlog.nls file if required. Information is provided within the file. Open it with any text editior. You must restart the SSA Event Logger to update the format. |
2. | The SRN number links to the relevant section of the SRN Table. |
3. | Some SRNs are dynamic, the SRN will link to the start of the SRNs beginning with the the same most significant digit. |
4. | You can search for specific SRN details by accessing the SRN List and selecting the Find SRN action. This allows you to search for specific SRNs. If the SRN is dynamic, it will find the closest fit. You require at least Netscape 4.0 or Internet Explorer 4.0 to use this JavaScript function. See the notes at the top of the SRN Table for information relating to dynamic SRNs. |
Actions:
(The button in the first table cell of each row.) This selects an SRN to
be fixed.
This action updates the current page. This action will mark the chosen events as fixed. These events will not be
reported by further Analysis actions.
Note: If you are using the Stand Alone Version, you must be logged in
with Config access to perform this action.
Radio
Button
Note:
This must be done prior to selecting the Fix action.
Refresh
Fix
Note:
To Fix an SRN, you must select a radio button, as described above.
Note:
You can select more than one SRN.
Related Information