Tivoli Storage Manager Installing the Clients


Chapter 4. Installing Windows 98, Me, NT, 2000 Clients

This chapter provides installation instructions for Windows 98, Me, NT, or 2000 client workstations. There are three basic steps to a successful installation and setup:

  1. Install the software on your workstation
  2. Create a client options file
  3. Register your workstation with a backup server

After you complete the install process, please follow the steps in "Getting Started and Initial Configuration".

Attention

Before you begin installing, please refer to the README file that is shipped on the product installation media. Also, for the most current product information, such as the list of supported platforms and updated documentation, refer to the Web site: http://www.tivoli.com/support/storage_mgr/tivolimain.html


Install the Software on Your Workstation

Follow these steps to install the software on your Windows 98, Me, NT, or 2000 workstation.

  1. Insert the CD-ROM that contains the Tivoli Storage Manager Windows client into your CD-ROM drive. If you have autorun enabled, the installation dialog should start when the CD loads. If the installation dialog does not start automatically, you can start it manually. Select Run from the Start menu and at the prompt, type:

    x:\tsmcli\win32\baclient\setup where x is your CD-ROM drive and click OK.

  2. Follow the instructions displayed on the screen.
    Note:
    If files from a previous version are in the installation directory, the installer will replace them. If you want to save the older version's files, copy them to another directory before you install the new version.

    Installation Setup Types:
    There are two setup types:
    • Choosing Typical installs the minimum necessary to provide normal backup and archive functions. This includes the Backup-Archive Client, the API Runtime files, and the Web Client.
      Note:
      Use the Custom setup type to install the Administrative Client Command Line or support for additional languages.
    • Choosing Custom takes you to the Custom Setup window. From this window, you can click on any program feature icon to modify that feature. You can select from the following program features:
      • Backup-Archive Client
      • Backup-Archive Web Client
      • Client API Runtime Files
      • Client API SDK Files
      • Administrative Client Command Line
      • Online Information
      • Language Support

      Notes:

      1. The Backup-Archive Client, the API, and the Web Client are interdependent. If you select the Backup-Archive Client, you must also select the API. Similarly, if you select the Web client, you must also select the Backup-Archive Client and the API.

      2. The Backup-Archive Client component includes the client scheduler files. See "Starting the Client Scheduler" for more information about the client scheduler.

      3. The installer displays the exact amount of disk space that is required for each program feature. Make sure that there is enough disk space on the destination drive for the files you have chosen to install. The installation program will not install to a destination drive with insufficient disk space.

      4. If necessary, install support files for your communication method.
  3. Click Finish when installation completes.

Notes:

  1. If you do not have a dsm.opt file, a setup wizard will launch automatically to help you configure an initial options file. See "Getting Started and Initial Configuration" for detailed information about configuring an initial options file.

  2. If you installed the Web client, see "Starting the Web Client" for configuration information.

  3. Beginning with Version 4.1, the installer no longer installs the response file SETUP.ISS. If you are new to Tivoli Storage Manager, this is not important to you.

For more information on using the ODBC driver and the Administrative client, see Tivoli Storage Manager for Windows Administrator's Guide, GC35-0410.

Silent Installation

Note:
Beginning with TSM Version 4.1, the response file SETUP.ISS is no longer installed.

If you are doing a large number of installs, you might want to perform an unattended or silent install. You can use the following command to silently install the backup archive client from the command line. By placing an appropriate version of this command in a batch script, you can easily perform an identical installation on multiple Windows client workstations. You must enter the command on one line.

 msiexec /i 
 "Z:\tsm_images\TSM_BA_Client\baclient\Tivoli Storage Manager Client.msi"
 RebootYesNo="No" REBOOT="Suppress" ALLUSERS=1
 INSTALLDIR="d:\program files\tivoli\tsm"
 ADDLOCAL="BackupArchiveGUI,BackupArchiveWeb,ApiRuntime,
 AdministrativeCmd,Online_Client_Readmes" TRANSFORMS=1033.mst
 /qn /l*v "c:\log.txt"
 

The command and its parameters are as follows:

/i
Installs the specified source package (replace with /x to uninstall the package).
"Z:\tsm_images\TSM_BA_Client\baclient\Tivoli Storage Manager Client.msi"
This is the complete path to the source package. Z: is the CD-ROM or network drive containing the installation image.
RebootYesNo="No" REBOOT="Suppress"
This specifies not to perform a reboot.
ALLUSERS=1
Specifies that the package is for all users. (required)
INSTALLDIR="d:\program files\tivoli\tsm"
Specifies the destination path. If you have already installed this product or a previous version of this product on your workstation, then you should use the current installation directory as the destination path for this package.
ADDLOCAL="BackupArchiveGUI,BackupArchiveWeb,ApiRuntime, AdministrativeCmd,Online_Client_Readmes"
Specifies the features to install. Specify all the components on a single line within quotes, separated by commas, with no spaces before or after the commas. The following backup-archive features are available:
Client Features Feature Description
BackupArchiveGUI BA Graphical User Interface
BackupArchiveWeb Backup-archive Web client
ApiRuntime API Runtimes
ApiSdk API SDK
AdministrativeCmd Administrative Command Line
Online_Client_Readmes Client Readmes and HTMLHelp Book
BooksPdf PDF Book
BackupArchiveGuiChs Simplified Chinese GUI support
BackupArchiveWebChs Simplified Chinese Web support
BackupArchiveGuiCht Traditional Chinese GUI support
BackupArchiveWebCht Traditional Chinese Web support
BackupArchiveGuiDeu German GUI support
BackupArchiveWebDeu German Web support
BackupArchiveGuiEsp Spanish GUI support
BackupArchiveWebEsp Spanish Web support
BackupArchiveGuiFra French GUI support
BackupArchiveWebFra French Web support
BackupArchiveGuiIta Italian GUI support
BackupArchiveWebIta Italian Web support
BackupArchiveGuiJpn Japanese GUI support
BackupArchiveWebJpn Japanese Web support
BackupArchiveGuiKor Korean GUI support
BackupArchiveWebKor Korean Web support
BackupArchiveGuiPtb Portugese GUI support
BackupArchiveWebPtb Portugese Web support
TRANSFORMS=1033.mst
Specifies which language transform to use. The following language transforms are available:
Transform Language
1028.mst CHT Traditional Chinese
1031.mst DEU German
1033.mst ENG English
1034.mst ESP Spanish
1036.mst FRA French
1040.mst ITA Italian
1041.mst JPN Japanese
1042.mst KOR Korean
1046.mst PTB Portuguese
2052.mst CHS Simplified Chinese
/qn
Specifies to perform the installation silently.
/l*v "c:\log.txt"
Specifies verbose logging and the name and location of the log file.

Installing in the Windows 98, Me, NT, and 2000 Environments

The installation process creates a program group containing all of the client components that you selected. To run any of these components, go to the Windows task bar and click Start> Programs> Tivoli Storage Manager.

If you have multiple client installations on the same system, be careful when changing from one client to another. Environment variables such as DSM_DIR may be shared by more than one installed client.

Upgrading, Modifying, or Reinstalling the Client

Back up any files you want to retain before you reinstall the client.

The reinstall will replace any previous version it finds in the installation directory. If you want to save files from the previous version, you can copy them to another directory. However, the reinstall will not replace an existing dsm.opt file. Instead, the newly reinstalled client will use the existing dsm.opt file.

If you want to install the client files in a directory other than the one where you previously installed them, you should uninstall the previous version before installing the new version. To do this:

  1. From the Windows task bar, click Start> Settings> Control Panel> Add/Remove Programs.
  2. Select the Tivoli Storage Manager client from the list of installed programs.
  3. Click the Add/Remove button (Remove on Windows 2000) and click OK.
    1. For components that were installed using version 4.1 or higher: Click the Next button until you see a panel containing the Modify, Repair, and Remove options.
      1. To remove all components, click Remove and then click the Next button.
      2. To remove individual components, select Modify and then click the Next button. The Custom Setup panel displays:
        1. Select the component or components you want to remove and select This feature will not be available.
        2. Complete and close the setup wizard.
      3. To fix missing or corrupt files, shortcuts, and registry entries, select the Repair option.
    2. For components installed prior to version 4.1: The uninstall program displays:
      1. From the Windows task bar, click Start> Programs. Open the folder containing the previous version and select Uninstall.
      2. Select the items to uninstall from the uninstall list.
      3. Click the Remove button.
      4. Restart Windows.
        Note:
        If you do not restart Windows prior to installing the new client, some of the new client's files may be removed the next time you reboot.
  4. See Install the Software on Your Workstation for instructions on reinstalling.

Getting Started and Initial Configuration

Attention

For current installation and configuration information, refer to the README file that is shipped on the product installation media. For current information concerning supported platforms and for the latest documentation, refer to the Tivoli Storage Web site: http://www.tivoli.com/support/storage_mgr/tivolimain.html.

After installation, required setup tasks include:

Task Page
Creating a Client Options File (Required) "Creating a Client Options File (Required)"
Registering Your Workstation with a Server (Required) "Registering Your Workstation with a Server (Required)"
Optional setup tasks include:
Task Page
Creating an Include-Exclude List "Creating an Include-Exclude List"
Setting Environment Variables "Setting Environment Variables"
Creating a Shared Directory Options File (Optional) "Creating a Shared Directory Options File (Optional)"
Creating Multiple Options Files "Creating Multiple Options Files"

Attention: Although creating an include-exclude list is optional, if you do not perform this task, every file on your workstation will be available for backup and your workstation will be associated with the default management class. Additionally, Windows 2000 implicitly excludes from backup any files described in the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\
BackupRestore\FilesNotToBackup

Required Setup Tasks

This section provides instructions for required setup tasks of creating a client options file and registering your workstation with a backup server.

Creating a Client Options File (Required)

A client options file contains most of the necessary settings for performing backup and archive operations. These settings include the communication protocol you are using and the name of the backup server that you will connect to. When you run the program, if it does not detect an options file, it will automatically launch the configuration wizard to help you create one. If you want to manually start the wizard later, perhaps to modify your options file, follow these steps:

  1. Launch the GUI by either double-clicking the TSM Backup Client icon on your desktop, or going to the Windows task bar and clicking Start> Programs> Tivoli Storage Manager> Backup Archive GUI.
  2. From the Utilities menu, select Setup Wizard. This will launch the TSM Client Configuration Wizard.
  3. On the first panel of the TSM Client Configuration Wizard, make sure Help me configure the TSM Backup Archive Client is selected.
  4. Follow the prompts to finish creating your options file. Click the Help button if you need assistance with completing the wizard. The wizard places an options file named dsm.opt in the same directory where you installed the client files.
Note:
You need to know a few technical details, such as the name of the backup server you will be connecting to and the port it listens on, in order to successfully create your client options file. If you do not know this information, contact your local administrator.

You can also modify your options file manually. The install process creates a sample client options file called dsm.smp. If you accepted the default installation path, this file is in the Program Files\Tivoli\TSM\config directory. The dsm.smp file is a generic configuration file that contains communication parameters that are normally used in a Windows environment. You can use this file as a template when customizing your own options file. First, copy the dsm.smp file to your Program Files\Tivoli\TSM\baclient directory and rename it dsm.opt. Open it in Notepad or your favorite plain text editor and use the following guidelines to customize it for your environment.

One of the options file's most important purposes is to define the communication protocol used between your workstation and the backup server. Use the commmethod option to specify a communication protocol. For example, to use the TCP/IP communication protocol, enter:

   COMMmethod TCPIP

You must also specify the TCP/IP server address of the backup server you will connect to using the tcpserveraddress option. For example, you can enter the following:

   TCPServeraddress dsmchost.endicott.ibm.com

You may also specify what you want to call your workstation by using the nodename option. When you register with the backup server during setup, this is the name the server will use for your workstation. If you do not specify a node name, the server will identify your workstation by its host name. You can type hostname at a DOS command prompt to see your workstation's host name. For more information about registration requirements, see Registering Your Workstation with a Server (Required).

You can also use the options file to specify authorization, backup and archive processing, and scheduling options. The options specified in your options file are in effect every time you start Tivoli Storage Manager from either the GUI or the command line. However, you can override options temporarily by using the command line.

Your backup server can override your options by using server defined and enforced client option sets. See Chapter 8, "Setting Processing Options" for more information about option processing.

Notes:

  1. See "Client Options Reference" for detailed information about the supported options for your platform.

  2. See "Communication Options" for supported communication protocols for your Windows client.

Once you have created an options file, you can use one of the following methods to edit your options file from the GUI:

While it is optional, we recommend that you set the DSM_CONFIG environment variable to the location of your client options file. See "Setting Environment Variables" for more information about setting environment variables.

Registering Your Workstation with a Server (Required)

The whole point of using backup or archive is to keep a copy of your important files in a separate location. This means thatyour workstation needs to be able to send those files to another machine somewhere in your network. Therefore, before you can perform backup or archive operations, you need to connect your machine to the server that will keep track of your stored files. This process is called registration.

There are two types of registration: open and closed. Your administrator chooses the type of registration for your site. If the administrator sets the authentication option to off, you will not need a password.

Note:
If you plan to use a Web client in conjunction with a server that is version 3.1.2.0 or later, ensure that you were assigned an administrative user ID with System privilege, Policy privilege, Client Access, or Client Owner authority. If the server version is lower than version 3.1.2.0, use your nodename and password when prompted by the Web client.

Using Closed Registration

With closed registration, an administrator must register your workstation as a client node with the server for you. If your enterprise uses closed registration, you need to provide the following information to your administrator:

Your administrator needs this infomration to register your workstation with the server. In addition, your administrator defines:

Using Open Registration

With open registration, you can register your workstation as a client node with the server by yourself. You do not need to go through your administrator.

The first time you start a session, a dialog will prompt you for the information necessary to register your workstation with the server identified in your options file. If your administrator has set authentication to on, you will also need to supply a password.

By default when you use open registration:

If necessary, your administrator can change these defaults later.

Optional Setup Tasks

This section section provides instructions for optional setup tasks. Performing these optional tasks will help you to fine-tune your installation.

Creating an Include-Exclude List

This is an optional task but an important one. If you do not create an include-exclude list, every file on your workstation will be eligible for backup and archive services. Also, the server will associate your workstation with the default management class.

An include-exclude list contains statements that identify any specific files you want to include or exclude from backup or archive operations. This list is in the dsm.opt file. This list can also contain include-exclude statements obtained from separate include-exclude files which you specify with the inclexcl option.

For example, you might want to exclude all swap files, easily reproducible files (such as object files), and operating system files. See "Excluding System Files" for a minimum include-exclude list that you should include in your dsm.opt file.

You can enter broad statements in the dsm.opt file that exclude entire groups of files. Then you can enter include statements to make exceptions to those broad statements.

The dsm.smp sample file created during installation contains a sample include-exclude list.

For detailed information about creating an include-exclude list or specifying an include-exclude file in your client options file, see Chapter 7, "Creating an Include-Exclude List".

Another important use for an include-exclude list is to use include statements to assign specific management classes to specific files or groups of files. The server uses its default management class for any files which you do not explicitly assign to a management class. For more information about management classes refer to "Using Management Classes with Include".

Setting Environment Variables

Generally, setting the environment variables is an optional task. Setting them will make it more convenient for you to use the command line. However, you must set the environment variables if you need to run in either of the following environments:

  1. You want to run Tivoli Storage Manager from a directory other than the default installation directory.
  2. You want to specify a different options file for the backup-archive client, the administrator client, or both.

You need to set three environment variables:

PATH
This is the default search path the operating system uses to locate executable files. Set this to include the fully qualified paths of the TSM client directories.

DSM_CONFIG
Set this environment variable to the fully qualified path of the client options file.
Note:
Keep the client options file in a common location if both the backup-archive and administrative clients use it.

DSM_DIR
TSM uses this environment variable to locate all other client files.

Ensure that the environment variables meet the following guidelines:

  1. Include the directory where the executable files (for example, dsm.exe) reside in the current PATH environment variable. If you accepted the default installation directory, you can set this from a DOS prompt by typing:
       SET PATH=c:\"program files"\tivoli\tsm\baclient;%PATH%
    
  2. Define the DSM_CONFIG environment variable to point to where your options file resides. For example:
       SET DSM_CONFIG=c:\"program files"\tivoli\tsm\baclient\dsm.opt
    
  3. Define the DSM_DIR environment variable to point to the directory where all other TSM files reside. For example:
       SET DSM_DIR=c:\"program files"\tivoli\tsm\baclient
    

Creating a Shared Directory Options File (Optional)

A server administrator can generate client options files in a shared directory on a Windows NT or Windows 2000 server. Windows 98, Me, NT, and 2000 clients can access the shared directory and use the files there to create their own client options file. For more information see Tivoli Storage Manager for Windows Quick Start, GC35-0409.

Creating Multiple Options Files

You can create multiple options files if you have to work with multiple servers, or find that you need multiple sets of parameters to perform backup or archive tasks.

Suppose you want to back up your files to one server (server a), and archive files to another (server b). Instead of editing the dsm.opt file each time you want to connect to a different server, create two options files. For example, create the options files a.opt for server a, and b.opt for server b. Then do one of the following:

  1. From a DOS prompt, use the copy command to replace the dsm.opt file with the appropriate options file before you begin a backup or archive session. For example:
       copy a.opt dsm.opt
       dsm
    
  2. Use the optfile option on the command line to specify the options file you want to use. For example:
       dsm -optfile=b.opt
    
  3. Use the DSM_CONFIG environment variable to specify the options file to use. For example:
       SET DSM_CONFIG=c:\program files\tivoli\tsm\baclient\b.opt
    
Note:
The directory path where the TSM executable files are located must be included in the PATH environment variable or you must enter a fully qualified path. For example, d:\win32app\dsm.

You can also override the server specified in dsm.opt by using command line options. For example:

   dsm -TCPS=myserver -NODE=mynode -TCPPORT=1599

Starting TSM

To start the TSM Backup-Archive client:

To start the TSM Administrator client:

When using the Administrative client command line or the client command line, you must start the TSM client from the directory where it is installed or include that directory in the issued command. If you find yourself using the command line often, you can avoid having to type the path to the commands every time by updating your environment as described in Setting Environment Variables.

When the backup-archive GUI client initially starts up and does not find an options file, you are presented with a setup wizard that will guide you through the process of configuring your client. You can also use the setup wizard by clicking Utilities and then Setup Wizard from the GUI.

Your administrator can require you to use a password to connect to the server. You will be prompted for the password if it is required. Contact your administrator if you do not know your password.

Considerations for NT and 2000 TSM Client Services

You can install the following services during installation or by using the Client Service Configuration Utility. For more information about using the Client Service Configuration Utility to install these services, see Appendix C, "Using the TSM Client Service Configuration Utility for Windows NT, 2000":

To install and configure services on the system using the Client Service Configuration Utility, you must belong to a local administrator account or a domain administrator account. To back up files, you must also have access rights on the local drive or directory containing those files.

By default, Windows installs these client services to run under the local system account. Since the service uses the logon properties (such as persistent drive mappings and local search path and environment variables) of the logon account, you may want to change from the local system to a domain logon account.

Also, since local accounts do not have domain credentials, domain resources such as network drives can only be accessed by services configured to run under a domain authorized account using dsmcutil or the Service Control Panel Application. Any non-system account (local or domain) must possess the following rights:

Without these rights, users can only back up files they own, but not files owned by other users or the system registry.

Note:
Some Windows 2000 system objects such as active directory require Administrator privileges to perform backups.

These are local user rights and, since domain accounts may not be automatically enabled for them,you must set them using the local User Manager application.

The account must also have the following permissions to the HKEY_LOCAL_MACHINE, HKEY_KEY_USERS, and HKEY_CURRENT_USER registry hives:

The local system account and local Administrator group possess these permissions by default. You must grant these permissions to other accounts/groups (including domain Administrators) either explicitly via the registry editor security dialog (regedt32), or implicitly by adding the account/group to the local Administrators group via the local User Manager (recommended).

Starting the Client Scheduler

To start the Scheduler, use one of the following methods:

When you start the client scheduler from the desktop or Start menu, it runs continuously until you close the window, shut down your system, or log out of your system. If the scheduler is run as a service, it runs until the system is shutdown (or the service is stopped via the services control panel).

You can also start multiple client scheduler services on your system to back up different file systems under different node names.

Managing the Client Scheduler Using the Client Acceptor Service

The Client Acceptor service can manage the client scheduler, reducing the number of background processes on your workstation. This also resolves memory retention problems that may occur when using traditional methods of running the scheduler. It is strongly recommended that you use the Client Acceptor service to manage the client scheduler.

Use the managedservices option in your client options file to specify whether the Client Acceptor service manages the client scheduler. See Managedservices for more information.

Note:
You cannot use the managedservices option in a Microsoft Cluster Server (MSCS) environment.

To set up the CAD to manage the client schedule, perform the following steps:

  1. From the main GUI window, open the Utilities menu and click the Setup Wizard item.
  2. From the TSM Client Configurations Wizards dialog, select the Help me configure the TSM Client Scheduler option. The client scheduler name and location window displays.
  3. Specify the name of the machine that will run the client scheduler. Select the Local Machine and Use the Client Acceptor Daemon (CAD) to Manage the Scheduler options. Click the Next button. The Select the names of the Web services window displays.
  4. Specify the name of the client acceptor service that will manage the scheduler. Click the Next button.
  5. Follow the instructions on the screen to complete the configuration.

Starting the Journal Engine Service (Windows NT, 2000 only)

If the journal engine service is installed and running, then by default the incremental command performs a journal-based incremental backup on any journaled file systems. TSM does not use the journaling facility inherent in Windows NTFS 5 file systems or any other journaled file system.

The journal engine service records changes to an object or its attributes in a journal database. During a journal-based backup, TSM obtains a list of files that are eligible for backup from the journal database.

Journal-based backup can increase backup performance. With journal-based backup, the client does not scan the local file system or obtain information from the server to determine which files to process. Journal-based backup also reduces network traffic between the client and server.

To support journal-based backup, you must install the journaling engine service background process as a service on Windows NT and 2000. Install this service by using the dsmcutil command or the TSM GUI Setup Wizard. See "Using the Dsmcutil Command" for more information about installing this service using the dsmcutil command.

To install and configure this service using the TSM GUI setup wizard, perform the following steps:

  1. From the TSM GUI, select the Utilities menu > Setup Wizard item.
  2. Select the Help me configure the TSM Journal Engine checkbox.
  3. Follow the instructions on the screen to configure and use the TSM Journal Engine.

The journal service uses the configuration file tsmjbbd.ini located in the TSM installation directory. An initial configuration file is created during installation, but it is necessary to use the TSM Setup Wizard to customize the settings in this file to your environment. The TSM Setup Wizard will automatically start the journal service after it is installed, and will configure the journal service so that it is automatically started when your machine is rebooted. If you modify the journal service settings using the Update feature of the journal setup wizard, you must restart the journal service before the changes will take effect.

The TSM Journal error log, jbberror.log, is in the TSM installation directory. The journal service configuration file contains some settings which you cannot modify by using the setup wizard. These settings include a list of Windows system directories to exclude from journaling and a filter indicating what changes to journal. While it is possible to manually edit the tsmjbbd.ini file, we do not recommend it.

See Appendix D, "Journal Service Configuration" for more information about the configuration file tsmjbbd.ini.

The incrthreshold option, which you can set via the preferences editor, also affects the behavior of journal-based backup. See Incrthreshold for more information.

Attention: If you are using Norton AntiVirus, there are limitations to journal-based backup. Refer to the README file that is shipped on the product installation media for more information.

Starting the Web Client

You can use the Web client to perform backup, archive, restore, and retrieve operations from any workstation or platform that supports a Java 1.1.6-capable browser, such as Netscape Navigator 4.06 or higher, and Microsoft Internet Explorer 4.01 or higher. Using the Web client, you can back up and restore your own data or a TSM administrator can centralize the backup or restore operations of many TSM clients. To use the Web client, specify the URL of the client workstation running the Web client in your Web browser; you will also need to specify the localhost port number. The Web client is only supported on a server that is Version 3 or higher.

Note:
Entering a different URL or pressing the browser Back button during a backup, archive, restore, or retrieve operation disconnects the Web client and causes the current operation to end. However, network attached storage (NAS) operations will continue after disconnect.

To use the Web client, perform the following steps:

  1. From the TSM GUI, select the Utilities menu> Setup Wizard item.
  2. Select the Help me configure the TSM Web Client checkbox.
  3. Follow the instructions on the screen to configure and use the TSM Web client.

To install and configure the Web client from the command line, perform the following steps:

  1. If you do not already have password files generated for TSM clients, specify passwordaccess generate in the dsm.opt options file. See Passwordaccess for more information about options files.
  2. To create the TSM password file, start the native backup-archive client by entering:

    dsmc query session
    

    and, when prompted, enter your user ID and password.

  3. Start the TSM Client Acceptor service:
    For Windows 98, Me: Enter the dsmcad command. Or, you can run the TSM Client Acceptor service as a tray application on Windows 98 and Me by executing cad95.exe.
    For Windows NT: Select the Start button> Settings> Control Panel> Services. In the Services window select TSM Client Acceptor and press the Start button.
    For Windows 2000:
    1. Select the Start> Programs> Administrative Tools> Services.
    2. Expand the System Tools sub-tree, and select Services. In the Services window, select TSM Client Acceptor.
    3. Click the right mouse button and select Properties.
    4. Click the Start button.

    The TSM Web client agent service automatically starts when needed.

    The only options you can use with the dsmcad command are optfile, httpport, httpsport, and webports.

    All Web client messages are written to the Web client log file, dsmwebcl.log. Error messages are written to the error log file dsmerror.log, or the file specified by the errorlogname option. The dsmwebcl.log and dsmerror.log files are in the directory specified by the DSM_LOG environment variable or in the current working directory. See Chapter 8, "Setting Processing Options" for more information.

  4. If you plan to use a Web client, ensure that you were assigned an administrative user ID with system privilege, policy privilege, client access, or client owner authority.
    Note:
    Use the revokeremoteaccess option to restrict an administrator with client access privilege from accessing your workstation through the Web client. Administrators with client owner privilege, system privilege, or policy privilege can access the Web client. For more information about the revokeremoteaccess option, see Revokeremoteaccess. For more information about TSM access authorities, see Appendix A, "TSM Client Authentication".
  5. You can access the TSM Web client using any browser that is Java1.1.6-capable by entering the following URL:
    http://your_workstation_name:1581
    

    where your_workstation_name is the hostname of the workstation running the TSM Web client.

    Port 1581 is the default port number. You can set a different port number using the httpport option. See Httpport for more information about the httpport option.

    You can access the Web client workstation through the system administrative GUI.

Notes:

  1. To back up the entire system registry, see "Considerations for NT and 2000 TSM Client Services" for more information.

  2. If you want to use the Web client with secure socket layer (SSL) communication, which is supported on Windows 98, Me, NT 4.0, and 2000, see Appendix E, "TSM Web Client Secure Socket Layer" for more information.

Backing Up Network Resources on Windows NT

To back up network resources using the Web client, perform the following steps:

  1. Change the startup options for the TSM Client Acceptor and the TSM Remote Client Agent services so that they log on using a user ID with the authority to access the network drives to be backed up.
  2. Log on using the user ID from the previous step, and issue a net use command with the /persistent:yes option on all the drives that you want to back up. Now everytime the system starts, it will automatically map those drives and the services will have the correct authority to perform backups over the network.

If you have any locally defined shares, they will also show up as network drives.

Note:
In order for the Web client to access network drives, it is important that the TSM Client Acceptor and the TSM Remote Client Agent run under the same user ID and password used to map the network drives.


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