The All Open ras.2 screen lists all ras.4 in the Unopened
and Open states. The screen does not list ras.4
in the Closed state. To view closed ras.4, you must use the webclient.1.
The ras.8
display in the order of last occurrence of each ras.6 event starting
with the most recent.
If more than four ras.4 have been generated, select the Page 1 of
x arrow to view the additional ras.13
Do one of the following:
- Select Details to view more detailed information about aras.14
- Select Resolve to start troubleshooting a ras.14
caution.1 Be careful when pressing the Close All Tickets button. This closes all ras.4 even if they are not resolved. It is recommended that each ras.3
be viewed, analyzed, and closed individually.
Note: At any time, select Cancel to exit the All Open ras.2
screen.