About the Service Menu
The Service Menu provides service personnel access to tape drive and library diagnostic tests used to troubleshoot library problems. The diagnostic tests are not available to users and administrators. Only one service user can log in to the library at a time.
Using the Service menu, you can perform the following tape drive and library diagnostic tests:
- Drives > Drive Tests
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- Wrap Test — Ensures that the tape drive circuitry is working by testing the external drive interface circuitry. Wraps are the round-trip path taken by data from the beginning of the cartridge to the end of the cartridge and back to the beginning.
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NOTE: There are two different types of wrap tools, one for SCSI tape drives and one for Fibre Channel tape drives. You must install the appropriate wrap tool for the tape drive type when performing this test. Performing this test without a wrap tool installed will cause the test to fail.
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- Reset — Power cycles the tape drive while the tape drive remains in the drive sled in the library.
- Drives > Media Tests
- Fast Read/Write Test — Reads and writes two wraps worth of data in each of the cartridge's four data sections.
- Media Test — Reads and writes two wraps worth of data on each of the two outside data bands on both edges of the cartridge for the entire length of the cartridge.
- Read/Write Test — Reads and writes 96 wraps worth of data in each of the cartridges four data sections.
- Self Test — Performs the drive’s Power On Self Test (POST) to make sure that drive hardware is working properly.
- System > Library Tests
- Robotics — Ensures that the library’s robotics system (including the picker assembly and Y carriage assembly) is functioning correctly.
- I/E Station — Ensures that the I/E station is functioning correctly.
- Barcode — Ensures that the picker assembly can read barcodes correctly.
- Tape Drive — Ensures that tape drives are functioning correctly. The following tests are available:
- Door — Ensures that the access door is functioning correctly.
- Sensors — Ensures that the sensors are functioning correctly.
To access the Service menu:
- Log in using the service user name and password.
- From the Service menu, click Start Service.
The Library Offline screen displays. This screen contains information on taking the library partitions offline.
- Click Yes to take the library partitions offline and continue.
The Service Menu displays.
- Do one of the following:
- Click Drives and then click Drive Tests if you want to perform a Wrap Test or a Reset.
- Click Drives and then click Media Tests if you want to perform a Fast R/W Test, Media Test, Read/Write Test, or Self Test on a tape drive.
- Click System if you want to perform the Robotics, I/E station, Barcode, Door, or Sensors Test.
- Click through the buttons to select the test you want to perform. Depending on the test, you may be prompted to select the module(s) and tape drive(s) on which to perform the test. Follow the instructions on the screen to complete the test.
See also: