About Library Diagnostics
The Diagnostics menu contains a number of tests you can run to determine if tape drives, robotics, and EKM path (if EKM is licensed) are working as they should.
Notes about Diagnostics:
- Only users with Admin level privileges can access Diagnostics.
- Only one user can be logged into Diagnostics at a time. Entering Diagnostics disconnects all other library users with the same or lower privileges, on both the operator panel and the Web client. When one Admin-level user is logged into Diagnostics, all other users with Admin level privileges and below will be unable to log in to the library and will get an error message stating that Diagnostics is in progress.
- Entering Diagnostics takes all your library partitions offline. Be sure any crucial operations have stopped before you enter Diagnostics. When you exit Diagnostics, your partitions return to the online/offline status they were in previously.
To use Diagnostics:
- Select Tools > Diagnostics.
You are now in a page that looks much like the regular Home page, but with different choices in the menu bars. Also, you will notice that all your partitions are offline.
- Select the test you want to run from the menus. Your choices include the following. For more information about each test, click the link to go to the related Help page.
- EKM
- Drives
- Drive Tests (see Drive Tests for more information)
- Media Tests (see Media Tests for more information)
- Drive Self Test
- Read/Write Test
- Fast Read/Write Test
- Media Test
- Robotics
- Follow the on-screen instructions to prepare for the test.
- When ready to perform the test, click Apply.
The Progress Window displays. The Progress Window contains information on the action, elapsed time, and status of the requested operation.Do one of the following:
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- If Complete displays in the the Progress Window, the reset operation completed. Continue with step 6.
- If Failure displays in the the Progress Window, the reset operation did not complete.Follow the instructions listed in the Progress Window to resolve any issues that occurred during the operation.
- To exit Diagnostics, select Exit.
See also: