Setting Customer Contact Information
Enter contact information for the person who is the primary customer contact for the library. Keep this information current to expedite the Service process.
Administrators can add or modify contact information. Users cannot add or modify the information.
- From the Setup menu, select Notifications > RAS > Contact Information.
The Setup - Contact Information screen displays.
- Type or modify any of the information in the following text boxes:
- First Name
- Last Name
- Company Name
- Phone Number
- E-mail Address
- System Description
- Click Apply.
The Progress Window displays. The Progress Window contains information on the action, elapsed time, and status of the requested operation.Do one of the following:
- If Success displays in the Progress Window, the customer contact information was successfully set. Click Close to close the Progress Window.
- If Failure displays in the Progress Window, the customer contact information was not set.Follow the instructions listed in the Progress Window to resolve any issues that occurred during the operation.