Retrieving Tape Drive Logs

The library allows you to retrieve tape drive logs using the web client. Tape drive log information can be used to help troubleshoot the library, tape drive sled, and tape drive issues.

Since the log retrieval process can take up to 30 minutes, the tape drive and associated partition are automatically taken offline during the operation and brought back online when the operation completes. You will be asked to confirm that you want to take the tape drive and partition offline.

Tape drive log files adhere to the following naming convention: UDS_ID_SN.DMP, where ID identifies the tape drive coordinate location within the library and SN identifies the tape drive serial number.

You need administrator privileges to retrieve tape drive logs.

  1. From the Tools menu, select Drive Operations.

    The Tools - Drive Operations screen displays.

  2. Select Retrieve tape drive log and click Next.

    The Retrieve Drive Log screen displays.

  3. Do one of the following:
  4. Select the interface type of the tape drive from which you want to retrieve logs and click Next.

    The Retrieve Drive Log screen displays. This screen lists the available tape drives.

  5. Select a tape drive from which you want to retrieve logs and click Next.
  6. NOTE: If there is more than one page of tape drives, use the Page 1 of x arrows to view the additional tape drives.

    NOTE: Bold column headings in the table can be sorted. For example, selecting the Location column heading will sort by location coordinates.

    The Retrieve Drive Log screen appears.

  7. Click Apply.
  8. A caution screen might appear with information about taking the appropriate partition offline. Click OK.

    The Progress Window displays. The Progress Window contains information on the action, elapsed time, and status of the requested operation.Do one of the following:

See also: