About the Service Menu

The Service Menu provides service personnel access to tape drive and library diagnostic tests used to troubleshoot library problems. The diagnostic tests are not available to users and administrators. Only one service user can log in to the library at a time.

Using the Service menu, you can perform the following tape drive and library diagnostic tests:

To access the Service menu:

  1. Log in using the service user name and password.
  2. From the Service menu, click Start Service.

    The Library Offline screen displays. This screen contains information on taking the library partitions offline.

  3. Click Yes to take the library partitions offline and continue.

    The Service Menu displays.

  4. Do one of the following:
  5. Click through the buttons to select the test you want to perform. Depending on the test, you may be prompted to select the module(s) and tape drive(s) on which to perform the test. Follow the instructions on the screen to complete the test.

See also: