You can submit your problem to IBM® Support in one of three ways:
If the problem you submit is for a software defect or for missing or inaccurate documentation, IBM Support creates an Authorized Program Analysis Report (APAR). The APAR describes the problem in detail. Whenever possible, IBM Support provides a workaround that you can implement until the APAR is resolved and a fix is delivered. IBM publishes resolved APARs on the IBM Support website daily, so that other users who experience the same problem can benefit from the same resolution.
After a Problem Management Record (PMR) is open, you can submit diagnostic MustGather data to IBM using one of the following methods:
Always update your PMR to indicate that data has been sent. You can update your PMR online or by phone as described above.
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