Quick Start
For the latest hardware and software requirements, fixes, supported
devices, product manuals, promotions, and more, visit the Tivoli Storage
Manager Web site at:
http://www.tivoli.com/tsm
.
To report a defect in the program code or documentation:
- From inside the United States or Canada
- Call IBM at 1-800-237-5511 or your IBM Business Partner,
whichever is providing support according to your purchase agreement.
- From outside the United States or Canada
- Varies by country; see your purchase agreement.
For the best assistance, please include the following information when
reporting defects:
- The Tivoli Storage Manager server version, release, modification, and
service level number. You can get this information by entering the
QUERY STATUS command at the TSM command line.
- The Tivoli Storage Manager client version, release, modification, and
service level number. You can get this information by entering
dsmc at the command line.
- The communication protocol (for example, TCP/IP), version, and release
number you are using.
- The activity you were doing when the problem occurred, listing the steps
you followed before the problem occurred.
- The exact text of any error messages.
You can get additional information electronically through an anonymous ftp
server. The host name for this machine is
ftp.software.ibm.com Tivoli Storage Manager
information is in the /storage/adsm directory. Also, a
newsgroup is on listserv@marist.edu. This bulletin
board is implemented by a third party, which IBM supports on a best-effort
basis only.
[ Top of Page | Previous Page | Next Page | Table of Contents | Index ]