Troubleshooting Guide

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Deployment Wizard troubleshooting checklist

  1. Check the HODWIZARD.LOG for error messages.
  2. Check that there is enough disk space.
  3. If your clients use Netscape 6.1, check your applet size.
  4. Double check that your values were saved correctly.

If you experience problems with the Deployment Wizard, check the following:

  1. Check the HODWIZARD.LOG for error messages that the Deployment Wizard might have written as you created your files.
  2. Check that there is enough space on the workstation where the Deployment Wizard is writing files. Refer to your operating system documentation for information regarding disk space.
  3. If your clients use Netscape 6.1, make sure that you select a value of Small, Medium, or Large in the Applet Size field under Appearance > Applet size in the Advanced Options tree view. The default value of Autosize to browser does not work.
  4. Use the Deployment Wizard to edit the files again and verify that the configurations were saved correctly. If any values are incorrect, correct them and save your files, and then replace the files on the Host On-Demand server.

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