Contact Log parameters associated with investigation cases are used to alert investigators how many days remain before their initial contact is considered overdue. Contact Log pods prominently displayed on the user's home page list names of children who need to be contacted and the number of days remaining. Contact Log entries can be completed for one or more individuals using capture contact functions available directly from the pod or from navigation available within the case.
Caseworkers also have a Contact Log pod which lists names of children on their caseload that need to be contacted. The last contact date, whether or not the child is in placement and the child's next court date is displayed to help the worker prioritize and schedule contacts.