Once an evidence type is defined and activated, that evidence type can be associated with a case. Dynamic evidence types can be associated with multiple integrated cases and products simultaneously. As part of associating an evidence type with a case, the evidence type category and sort order is specified. A quick link setting is provided which allows an administrator to specify if the evidence type and the category to which it is assigned will be available as an item in the preferred drop-down list on the evidence workspace. The preferred drop-down list allows case workers quick access to the evidence types they frequently need to access on a daily basis.
The sort order is used to determine the order in which the evidence type is listed in the evidence workspace. If a sort order is not specified, the evidence type is listed alphabetically.
Evidence types are displayed in the evidence dashboard that is used by case workers to capture evidence. This allows for easy access to the evidence pages associated with an particular case type. Each evidence category can contain one or more configured evidence types.