Agencies are often times faced with the need to make changes to how eligibility and entitlement is determined, for example, if a rate changes as a result of a change in legislation, an administrator must change the rate using the rate table feature described above. Once this change is published, it will be taken into account when case reassessment next occurs within any product delivery case based on a product that uses the rate to determine eligibility and entitlement, for example when reassessment is manually initiated within the case or when financials are generated.
Because these types of system wide changes are likely to affect many cases, the application also provides the ability to identify and reassess all cases affected by the change. Upon publication of a change to a rule set, rate table, data configuration, or product configuration (such as a change to a product period or to the rule set associated with a product period) the system captures information about the change that has occurred.
A series of batch processes can then be executed and will automatically identify and reassess all cases that have a dependency on the change made. The batch processes will also process multiple changes together during reassessment, e g. a change to a rate table as well as a change to a rule set.
If the result of reassessment differs from the current determination result for the case, then a new determination will be created. For products that have been configured to not allow the reassessment of closed cases, no reassessment will occur if the case is closed.
If reassessment has already been initiated within an individual case, then that case will not be reassessed as part of the run of the batch processes.