The application allows the agency to control aspects of eligibility determination processing. Eligibility determination settings have a large impact on the determination of a client's eligibility for product deliveries and on successfully providing them to eligible clients.
To allow for situations where a client may be receiving a benefit for an unknown period of time, a setting is provided that determines if eligibility decisions created for a case can be open ended with no effective end date. A setting is also provided that determines how the system decides if a new determination result is different from the previous determination result. A setting that determines the summary information that is displayed for each decision within a determination is also provided. A setting is also provided that determines whether or not reassessment should occur within closed cases.
For detailed information on the settings described above, see the Cúram Integrated Case Management Configuration Guide.