A payment correction is an out-of-the-box product used to bill participants who have been overpaid or pay participants who have been underpaid. The agency can configure benefit and liability products such that a payment correction case be automatically created each time the system detects an over or underpayment during case reassessment.
General settings that are configured for each payment correction case includes the start date, home page, type, and review frequency. Additional details that can be configured include options related to where the payment correction cases based on this type are displayed in the application as well as a case ownership strategy. Financial details that can be specified include adjustment details, deduction details, cost, and whether over allocation is allowed.
For detailed information on configuring payment corrections, see the Cúram Integrated Case Management Configuration Guide.