During this stage, the case is either approved or rejected. Typically it is the case supervisor who checks and verifies the details entered by the case worker. By approving the case, the case supervisor indicates that he or she is satisfied that the case details are correct and that the case is ready to be activated. If the case worker has approval rights as part of his or her security profile, or if the case supervisor submits the case, the case is automatically approved.
Approved cases have a status of "approved". Once a case is approved, it is ready for the next stage in the life cycle, case activation. If the case is rejected, the reason why the case has been rejected is entered and the case worker who submitted the case for approval is notified of the case rejection. If rejected, the case status returns to "open" and the case must be resubmitted to progress through the lifecycle.