Approving Payments and Activating a Case

Before a case is activated for payment, the case details and case decisions generated during the check eligibility process are typically validated to ensure that they are correct before benefit payments are issued on the case. Once the case approval process is complete, the case is activated and payments are issued to the nominee on the case.

Approval check functionality is also available that allows agencies to define the percentage of cases submitted that will automatically require approval by a supervisor. For more information, see Configuring Ongoing Case Management.