It is important that agencies are aware of the actual cost of a service. For services provided by a third party, the cost of services is automatically updated each time units of the service are delivered.
The number of units delivered is determined automatically by the system depending on the provider's method of payment. If a provider is paid based on invoices, it is updated each time an invoice is submitted in respect of the service provision, that includes a number of units delivered to a client by the provider. If a provider is paid based on attendance, it is updated each time an attendance roster is submitted, that indicates the number of units that have been delivered to the client. Case workers can review the service to identify how many units have been delivered to date and how many units remain.
In addition to determining the units of service delivered, the system automatically calculates the actual cost of the service from the payments issued in respect of the service. The actual cost of a service is automatically updated each time a payment is made to a payee in respect of the service.